Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Mastin

BORONIA,VIC

Summary

Adept at fostering positive dining experiences, I excelled in high-pressure roles at McDonald's and Hungry Jack's, enhancing customer satisfaction through exceptional service and teamwork. My strong work ethic and problem-solving abilities, coupled with proficiency in cash handling and food safety, drove operational excellence, underscoring my commitment to employer-desired skills.

Overview

3
3
years of professional experience

Work History

Front of House Employee

McDonald's
04.2023 - Current
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.

Back of House Team Member

Hungry Jack's
01.2022 - 01.2023
  • Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
  • Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
  • Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
  • Performed shift side work as necessary to maintain kitchen output during peak service times.

Education

High School Diploma -

Emmaus College
Vermont, VIC
10-2024

Skills

  • Strong work ethic
  • Customer service
  • Team player attitude
  • Problem-solving
  • Cash handling proficiency
  • First aid training
  • Basic math
  • Food safety knowledge
  • Payment processing

Timeline

Front of House Employee

McDonald's
04.2023 - Current

Back of House Team Member

Hungry Jack's
01.2022 - 01.2023

High School Diploma -

Emmaus College
Michael Mastin