Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Mathot

Membership Consultant
Rosebery

Summary

I am an energetic, young man with an intention to utilize skills corresponding towards my interests, allowing me to gain invaluable work experience. I am dedicated, extremely hard working and a great listener, who’s willing to learn in order to grow my skills within the work space.

Overview

8
8
years of professional experience
10
10
years of post-secondary education
1
1
Certification

Work History

Membership Consultant

Anytime Fitness
01.2024 - Current
  • Office administration to maintain customer communication and proficiency.
  • Delivery of Sales Targets & Generation of new sales leads.
  • Talk with potential & existing members about their health & fitness goals to maintain great relationships within the club.
  • Create a fun, positive club culture.
  • Pro-actively build our brand awareness in the community through outreach and social media platforms.
  • Ensuring club housekeeping standards are maintained.
  • Referall- Richard Scuderi (richard.scuderi@anytimefitness.com.au)- Regional Manager

Membership Officer

Crunch Fitness
01.2023 - 01.2024
  • Assisting in all operations within club
  • Thriving in a team environment, via dedication and proactive work ethos to achieve personal sales targets
  • Promotion of club within local community
  • Achieving sales targets on a daily, weekly, and monthly basis
  • Driving marketing and advertising campaigns
  • Referral: Sam Burrows (0412 772 702)- Regional manager

Casual Sports Program Officer

Australian Sports Organization
03.2023 - 09.2023

Plan and deliver high quality sport and education programs, events and experiences
for our specific clientele.
• Deliver and coach basic skills across a variety of sports.
• Ensure set up/pack down of equipment to maximise participant engagement.
• Ensure prompt arrival and sign in processes are completed.
• Engage professionally with external staff and organisations.
• Ensure a positive brand image of AUSISO when engaged in employment.
• Potential general administrative support, where required.

Administration Officer Level 4

Northern Beaches Community Mental Health
01.2022 - 01.2023
  • Company Overview: NSLHD
  • Level 4 registered administration officer
  • Working under limited direction and guidance with regard to work priorities.
  • Possess organisational skills required to set priorities and monitor workflow in the area of responsibility.
  • Ability to write reports, documents and correspondence, including drafting complex correspondence for senior officers, accurately and clearly.
  • Carry out a variety of functions which may be complex in nature and require judgment in selecting and applying established principles, techniques and methods.
  • Ability to investigate or evaluate legislation, regulations, instructions or procedural guidelines relevant to the tasks and responsibilities.
  • Ability to delegate work to subordinates where appropriate.
  • Carry out inspection and monitoring functions to ensure outputs are of a high quality.
  • Required to carry out routine pay office duties involving the calculation of employee pays and entitlements together with provision of direct advice on pay and conditions to employees and having had a minimum of 2 years’ service carrying out these duties.
  • NSLHD
  • Referral: Liz McMahon (Liz.Mcmahon@health.nsw.gov.au) - Team Leader/Frenchs Forest Adult Mental Health Team (NBMHS), Deborah Foley (Deborah.Foley@health.nsw.gov.au) - Executive support officer (NBCMHS)

COVID-19 Response Team Administration Officer Level 3

Royal North Shore Hospital
01.2021 - 01.2022
  • Company Overview: NSLHD
  • Level 3 registered administration officer
  • Providing administrative support to COVID-19 community testing clinics, whilst maintaining highly professional customer service and interpersonal skills
  • Adaptive work ethos in a dynamic role rotating throughout various duties including temperature checking, data entry and being first point of contact for consumers and staff
  • Consistently demonstrating CORE values of the NSLHD organization, Collaboration, Openness, Respect and Empowerment to all stakeholders
  • Demonstrating ability to work independently as well as a team member in order to achieve quality service outcomes
  • Capacity to work under pressure with ability to manage conflicting demands from patients, whilst displaying high attention to detail and accuracy
  • Capable and Willing to travel and work across the Northern Sydney Local Health District
  • NSLHD
  • Referral- Therese Salole (0408 110 531)- Nurse manager, Preschool screening, Child youth & Family Health

Customer Support Officer

Kmart
10.2019 - 02.2021


  • Collaborated effectively with other departments to handle escalated customer issues, resulting in swift resolutions.
  • Customer service duties, processing transactions face to face, communicating with customers in need of a product.
  • Replenished stock back on shelves from the back of the store.
  • Worked with team members in front end of store in order to solve customer’s problems during transaction.
  • Organization and handling of cash after transactions were processed at the register.

Referral, Lucy Geremin (k1076ma02@kmart.com.au)

Referee

Canterbury Referee Association
02.2017 - 08.2019
  • - Registered and attended a level 4, FFA accredited, referee course that included practical interpretation and demonstration of the work place.
  • Upheld high ethical standards while officiating games, contributing to the overall integrity of the sport.
  • Enforced rules and regulations during games to facilitate safe and fair play.
  • Supported fair competition by remaining impartial in decision-making processes.
  • Communicated with fans, coaches, players, and other umpires.

Education

Bachelor of Psychology (Honours) -

Macquarie University
Macquarie Park, NSW
01.2021 - Current

High School - English (Advanced), Maths (Standard), PDHPE, Biology, Modern History

Ashfield Boys High School
Ashfield, NSW
01.2015 - 12.2020

Skills

  • Highly professional customer service

  • Interpersonal experience

  • Retail experience

  • NSW government public health experience

  • Clinical setting experience

  • Stock replenishment

  • Cash handling

  • Communication skills

  • Organization

  • Teamwork skills

  • Patience

  • Self-control

  • Decision making

  • Problem solving

  • Flexible and adaptive work ethos

Certification

Certificate III & IV in Fitness

Timeline

Certificate III & IV in Fitness

01-2025

Membership Consultant

Anytime Fitness
01.2024 - Current

Casual Sports Program Officer

Australian Sports Organization
03.2023 - 09.2023

Membership Officer

Crunch Fitness
01.2023 - 01.2024

Administration Officer Level 4

Northern Beaches Community Mental Health
01.2022 - 01.2023

COVID-19 Response Team Administration Officer Level 3

Royal North Shore Hospital
01.2021 - 01.2022

Bachelor of Psychology (Honours) -

Macquarie University
01.2021 - Current

Customer Support Officer

Kmart
10.2019 - 02.2021

Referee

Canterbury Referee Association
02.2017 - 08.2019

High School - English (Advanced), Maths (Standard), PDHPE, Biology, Modern History

Ashfield Boys High School
01.2015 - 12.2020
Michael MathotMembership Consultant