Summary
Overview
Work History
Education
Skills
Certification
REFERALS
Timeline
Generic

Michael McManus

Hampton Park ,VIC

Summary

Dependable logistics and warehousing professional with expertise in RF scanning, inventory management, and order fulfillment. Proven track record of maintaining accurate stock records and meeting tight deadlines in fast-paced environments. Strong communication skills and a commitment to delivering high-quality work and excellent customer service. Recognized for reliability, safety consciousness, and teamwork in achieving operational efficiency.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Factory Worker

Electric Forklifts
hallam, VIC
01.2024 - Current
  • Assembled components using automated equipment as well as manual labor.
  • Assisted in the assembly of components into finished products.
  • Ensured compliance with company policies and procedures at all times.
  • Cleaned work areas and machines to maintain a safe and organized environment.
  • Kept accurate records of production data such as quantity produced and rejected items.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Warehouse Worker

Defries Industries
Dandenong South , VIC
05.2020 - 01.2025
  • Delivered to 4–5 hospitals daily, restocking surgical inventory in operating theatres
  • Performed fast-paced order picking, packing, and general warehouse duties
  • Operated Mercedes-Benz van (6:00 am–12:30 pm), then completed warehouse tasks until 3:30 pm
  • Used RF scanners and labeling systems to ensure accurate, on-time orders
  • Maintained high standards in inventory control across multiple sites
  • Provided excellent customer service and clear communication
  • Applied strong organizational and computer skills to improve efficiency

Customer Service Representative

McDonalds
Hampton Park, VIC
01.2016 - 03.2019
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Operated a variety of machinery and tools safely and efficiently.
  • Worked with cross-functional teams to achieve goals.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Utilized various software and tools to streamline processes and optimize performance.

Education

Certificate IV - Youth Work

Chisholm Institute
Melbourne, VIC
01-2025

High School Diploma -

Hampton Park Secondary Collage
Hampton Park
11-2017

Skills

  • Data entry
  • Team collaboration
  • Inventory tracking
  • Packaging and labeling
  • Picking and packing
  • Loading and unloading
  • Pallet jacks
  • Basic computer proficiency
  • Heavy lifting
  • Problem-solving
  • Customer service skills
  • Delivery schedule development
  • Multitasking and organization
  • Time management

Certification

  • Full Australian driver's license
  • Working with children's check – employer check
  • First Aid Certificate

REFERALS

  • Adriana Van Duin, Reporting Manager, Defries Industries, Phone: 0451 705 845
  • Terian White, manager of Hampton Park McDonald’s, phone: 0410 059 097
  • Chris Garcia, Manager Of Electric forklifts, phone: 0422 286 639

Timeline

Factory Worker

Electric Forklifts
01.2024 - Current

Warehouse Worker

Defries Industries
05.2020 - 01.2025

Customer Service Representative

McDonalds
01.2016 - 03.2019

Certificate IV - Youth Work

Chisholm Institute

High School Diploma -

Hampton Park Secondary Collage

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Michael McManus