Michael Mendoza
Hebersham,NSW
Summary
A confident innovative and lateral thinker with a focused, logical and analytical mind. A strong communicator enhancing good interpersonal skills and the ability to establish report and build relationships on all levels. A fast learner, adaptable, highly observant, capable of working independently as well as hands-on enthusiastic team participation. Diplomatic, intuitive and perceptive with a high degree of honesty and integrity. Strong organizational and time management skills, able to priorities and juggle multiple tasks and responsibilities. Determined and persistent, with a ‘can do’ attitude, complemented by a high level of resourcefulness, initiative, and flexibility. High energy and motivation levels, committed to the demands of a professional career and the ongoing personal development to achieve the highest standards.
Overview
19
19
years of professional experience
Work History
Forklift driver
Grosvenor Fabrics Pty Ltd
01.2019 - Current
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Minimized product damage through careful maneuvering and transporting of fragile items.
- Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
- Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
- Communicated with floor managers to determine merchandise placement.
- Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
- Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
- Ensured timely delivery of products by accurately picking orders from storage areas.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Supported warehouse staff in meeting tight deadlines by prioritizing tasks based on shipment schedules.
- Conserved warehouse space through efficient stacking and placement of materials according to size, weight, and fragility requirements.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
Dispatch team leader
Yusen Logistics Australia Pty Ltd
01.2007 - 01.2019
- Previously working as a Dispatch team leader for Yusen-Logistics Australia Pty Ltd and reporting directly to Operations Manager
- Financial Responsibility: To ensure that overtime and casual hours are kept and retained in budget limits
- Ensure to submit an action plan for labor throughput required each day
- Developing and initiating cost saving initiatives
- Customer Responsibility: Responding to the customer enquiry promptly and take necessary action
- Meeting customer expectations and improving customer satisfaction (Meet Service Level Agreement)
- General Responsibility: Devises implements and supervises an accurate and efficient receiving and hauling records system
- Advises on need for follow-up and delinquent delivery of orders
- Inspects orders as received for damage whether obvious or concealed
- Develops work schedules and assigns tasks and responsibilities to personnel
- Trains assigned personnel in receiving procedures
- Ascertains that items or equipment received are in the correct quantity and otherwise comply with the initial order
- Contacts and coordinates functions as necessary with appropriate purchasing, inventory, stores, security and other departmental personnel
- Outstanding attention to detail and ability to identify areas of improvement in processes to maximize effectiveness
- Supporting Operations Manager to ensure that all the tasks are executed well within the budget
- Ensuring that the Organizations Safety, Environmental and Quality procedures are communicated down the line and are adhered to at all times
- Developing strong working relationships with all team members, maintaining high visible presence all times
- Maintaining inspection records, charge spread sheets, productivity records and staff schedules.
Skills
- Problem Solving
- Meet KPI’s
- Cost Saving Initiatives
- Communication Skills
- Analytical Skills
- Technical Aptitude
- Customer Service
- Communication Systems
- Staff Supervision
- Analytical & Research Skills
- Time Management
- Multidisciplinary Teams
Computer Competencies
- Microsoft Word
- Email and Internet Research
- Warehouse Management Systems
- Microsoft Excel
- MRP Management Systems
- MYOB
Additional Information - Licenses
- Drivers Licence
- Forklift Licence
References
- Matthew Sobey, Operations Manager, Yusen-Logistics Australia Pty Ltd, 0407699
- Rodney White, Panasonic Account Manager National, Yusen-Logistics Australia Pty Ltd, 0419699228
Previous Work Experience
- Yusen Logistics Australia Pty Ltd, 01/01/07, 12/31/19, Dispatch Team Leader, Reporting directly to Operations Manager, Ensuring that overtime and casual hours are kept and retained in budget limits, Submitting an action plan for labor throughput required each day, Developing and initiating cost saving initiatives, Responding to customer enquiries promptly and taking necessary action, Meeting customer expectations and improving customer satisfaction (Meet Service Level Agreement), Devising, implementing and supervising an accurate and efficient receiving and hauling records system, Advising on need for follow-up and delinquent delivery of orders, Inspecting orders as received for damage whether obvious or concealed, Developing work schedules and assigning tasks and responsibilities to personnel, Training assigned personnel in receiving procedures, Ascertaining that items or equipment received are in the correct quantity and otherwise comply with the initial order, Contacting and coordinating functions as necessary with appropriate purchasing, inventory, stores, security and other departmental personnel, Maintaining inspection records, charge spreadsheets, productivity records and staff schedules
- Gummenson Fabric Pty Ltd, 01/01/19, Present, Dispatch Forklift Driver, Safely loaded and unloaded trucks using appropriate forklift attachments, Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas, Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials, Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping, Transported goods between warehouse locations according to shipment and storage needs, Operated forklift in compliance with OSHA guidelines and organizational policies, Collaborated with team members to complete tasks quickly and increase overall productivity, Assisted in training new employees on safe forklift operation, Maintained optimal inventory levels with precise forklift operation and proper storage techniques, Ensured timely delivery of products by accurately picking orders from storage areas, Conserved warehouse space through efficient stacking and placement of materials
Key Areas Of Competency
- Problem Solving
- Meet KPI’s
- Cost Saving Initiatives
- Communication Skills
- Analytical Skills
- Technical Aptitude
- Customer Service
- Communication Systems
- Staff Supervision
- Analytical & Research Skills
- Time Management
- Multidisciplinary Teams
Timeline
Forklift driver
Grosvenor Fabrics Pty Ltd
01.2019 - Current
Dispatch team leader
Yusen Logistics Australia Pty Ltd
01.2007 - 01.2019