Michael Middleton
Geelong,VIC
Summary
Strategic and results-focused Recruitment Manager with a robust background in schedule management, recruitment, staff management and mentorship, networking, and relationship development. Aiming to take on a challenging role within a dynamic organisation, leveraging my proven skills to contribute significantly to its success.
Overview
20
20
years of professional experience
Work History
Recruitment Manager
Calibre Workforce
09.2022 - Current
- Proactively managed and developed the recruitment team, consistently surpassing targets
- Cultivated strong client relationships through innovative business development, site visits, and understanding unique client needs
- Actively engaged in networking and industry events, expanding business opportunities and staying abreast of industry trends
- Spearheaded contract development and execution for both clients and candidates
- Conducted expert candidate sourcing and screening, including interviews
- Negotiated terms of employment between clients and candidates, ensuring mutual agreement
- Designed and launched job listings across various platforms, with a strategic social media plan
- Provided comprehensive compliance and procedure training for the team, fostering internal and external client satisfaction
- Identified new clients through proactive headhunting and devised strategies for sustained business growth
- Managed the entire candidate placement process, including negotiation, onboarding, and post-placement support
- Assisted the labour hire team with client and candidate identification, shift scheduling, timesheets, and payroll
- Oversee client invoicing, ensuring punctual payment
- Researched, understand, and execute government incentive programs for the benefit of clients and candidates
- Acquired comprehensive knowledge of the Jobadder CRM system
- Successfully managed KPIs and actively participated in team meetings.
Conference & Events Operations Manager
Geelong Football Club
03.2018 - 08.2022
- Developed and managed the recruitment process for 200 staff members
- Successfully managed and trained a team of 200 staff members, prioritising staff engagement and retention
- Implemented and enforced standard operating procedures, ensuring streamlined operations
- Managed the complex task of rostering 200 staff members across a seven-day week with 32 event spaces
- Approved timesheets for individual employees while maintaining effective staff communication
- Accurately forecasted labour requirements, ensuring cost-effective management
- Processed work cover claims and return-to-work plans
- Achieved the Victorian and Tasmania Saviour Australian Award for Venue Caterer of the Year
- Won Gold in the Business Events Venue category at the RACV Victorian Tourism Awards.
General Manager
Tadcaster Hospitality Australia & Singapore (Kryal Castle & The Exchange)
01.2012 - 03.2018
- Collaboratively fostered a culture of high performance and exceptional customer focus across various departments
- Organised and scheduled meetings and appointments while creating and maintaining sustainable marketing material for the company
- Successfully forecasted labour requirements, managing costs effectively
- Cultivated a learning culture, providing continuous leadership and development to team members
- Ensured the delivery of exceptional events that engaged attendees, creating opportunities for potential lead generation
- Leveraged event experiences to drive new leads, data acquisition, and site tours
- Managed day-to-day operations, overseeing sales, profit, and loss
- Covered all aspects of HR, from hiring new employees to handling grievance procedures
- Liaised effectively with chefs, waiters, and bar staff, ensuring seamless customer service delivery
- Developed and implemented new menus within both Kryal Castle and The Exchange.
Venue Manager
BIG Group Companies (Home House Nightclub & The Eureka Hotel)
12.2003 - 01.2012
- Maintained expenses below budget through precise planning and waste reduction
- Motivated staff to deliver high levels of service, directly contributing to increased repeat clientele
- Managed, supervised, and trained 100 staff members and security personnel
- Provided exceptional training and development to team members and junior staff
- Built and maintained positive relationships with high-value clients
- Liaised effectively with local businesses, police, and council
- Demonstrated crisis management, ensuring control of the property and addressing legal aspects related to the safety of patrons and staff
- Ensured adequate inventory levels through rigorous stocktakes.
Education
RCSA Recruitment Consulting Certificate -
RCSA
09.2023
RCSA Accredited professional -
RCSA
09.2023
Licensees First Steps/New Entrant Training For Liquor Licences -
VCGLR
04.2020
CPR Refresher -
ST Johns
03.2020
Responsible Service of Alcohol -
VCGLR
04.2009
Certificate III in Hospitality - Operations / Traineeship Advisory Services Australia -
The Gordon
01.2006
Certificate II in First Aid -
St Johns
01.2005
Skills
- Exceptional time management
- Meticulous attention to detail
- Procedure development and management
- Team motivation and development
- Recruitment and HR management
- Interpersonal and communication skills
- Organisational and multitasking capability
- Delegation and negotiation
- Relationship building expertise
- KPI and performance management
References
Available upon request.
Timeline
Recruitment Manager
Calibre Workforce
09.2022 - Current
Conference & Events Operations Manager
Geelong Football Club
03.2018 - 08.2022
General Manager
Tadcaster Hospitality Australia & Singapore (Kryal Castle & The Exchange)
01.2012 - 03.2018
Venue Manager
BIG Group Companies (Home House Nightclub & The Eureka Hotel)
12.2003 - 01.2012
RCSA Recruitment Consulting Certificate -
RCSA
RCSA Accredited professional -
RCSA
Licensees First Steps/New Entrant Training For Liquor Licences -
VCGLR
CPR Refresher -
ST Johns
Responsible Service of Alcohol -
VCGLR
Certificate III in Hospitality - Operations / Traineeship Advisory Services Australia -
The Gordon
Certificate II in First Aid -
St Johns
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