Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

MICHAEL MILNER

Mooroopna,Australia

Summary

Highly skilled Warehouse Manager with background in overseeing all aspects of warehouse operations, from inventory management to shipping logistics. Possess strong leadership skills and ability to optimize operational efficiency. Demonstrated success in implementing process improvements that enhance productivity and reduce costs. Known for fostering teamwork and maintaining high levels of employee morale.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Warehouse Manager

Harvey Norman
Shepparton, Victoria
09.2022 - Current
  • Conducted regular audits of warehouse operations to identify areas of improvement and identify any potential site hazards.
  • Utilized inventory management software to track stock levels and maintain accurate records.
  • Planned and implemented efficient warehousing systems for incoming and outgoing goods.
  • Monitored staff performance, identified areas for improvement, and provided training as needed.
  • Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
  • Communicated regularly with other departments regarding supply chain activities.
  • Established procedures for receiving, storing, handling hazardous materials safely.
  • Organized regular cycle counts of physical inventory to ensure accuracy of system data.
  • Operated forklifts to fill or empty overhead spaces.
  • Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
  • Generated warehouse shipping documents, packing lists and invoices.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
  • Consistently met company and department objectives within budget and time constraints.

Warehouse Lead Person

Chemist Warehouse
Benalla/Shepparton, VIC
07.2014 - 09.2022
  • Managed dispatch and receipt of goods to ensure accuracy and efficiency.
  • Picked and processed orders, maintaining high fulfillment standards.
  • Prepared stock for sale through effective merchandising techniques.
  • Handled invoicing procedures to facilitate prompt payments.
  • Utilized PDA technology for inventory management and order tracking.
  • Resolved customer complaints to enhance service quality.
  • Performed manual handling and operated forklift for efficient stock movement.
  • Supervised store operations and staff members to optimize performance.
  • Reviewed invoices for accuracy prior to authorizing payment processing.
  • Generated warehouse shipping documents, packing lists and invoices.

Store Person

JB Hi Fi
Shepparton, VIC
11.2009 - 02.2012
  • Executed despatch and receiving of goods to maintain accurate inventory levels.
  • Picked and processed orders efficiently, ensuring timely fulfillment.
  • Prepared stock for sale by organizing and labeling merchandise.
  • Provided exceptional customer service, addressing inquiries and resolving complaints effectively.
  • Utilized PDA technology for inventory management and order tracking.
  • Conducted manual handling tasks safely to optimize warehouse operations.
  • Maintained cleanliness in warehouse environment to promote safety and organization.

Education

High School Diploma -

Suncoast Christian College
Woombye, QLD
11-2007

Skills

  • Inventory management
  • Logistics coordination
  • Warehouse safety
  • Staff training
  • Cycle counting
  • Forklift operation
  • Hazardous materials handling
  • Customer service
  • Problem solving
  • Time management
  • Staff management
  • Logistics
  • Verbal and written communication
  • Employee team supervision
  • Continuous improvement
  • Equipment maintenance
  • Operations planning
  • Safety standards
  • Stock control
  • Quality management
  • Hiring and training
  • Order picking and processing
  • Warehouse operation oversight
  • Warehouse layout optimization
  • Team building and leadership
  • Multiple priorities management

Certification

  • LF forklift license
  • LO stock picker license

References

  • Marvin Law, former head pharmacist at Chemist Warehouse, Shepparton, phone: 047-819-8343
  • Andrew Mackie, furniture proprietor at Harvey Norman, Shepparton, phone: 043-762-2543

Timeline

Warehouse Manager

Harvey Norman
09.2022 - Current

Warehouse Lead Person

Chemist Warehouse
07.2014 - 09.2022

Store Person

JB Hi Fi
11.2009 - 02.2012

High School Diploma -

Suncoast Christian College

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MICHAEL MILNER