Michael Mortensen
Summary
Self motivated management professional that prides himself on building personal relationships with his team and achieving goals, at the highest level.
Overview
34
34
years of professional experience
Work History
Head of Facilities, Field & Logistics
Superloop Ltd
12.2021 - 12.2023
- Strengthened communication skills through regular interactions with others.
- Resolved problems, improved operations and provided exceptional service.
- Cultivated interpersonal skills by building positive relationships with others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Daily meetings with my department managers and Team Leaders to gauge their relevant groups performance
- Daily meetings with all internal customer stake holders
- Managing the DOA (Delegation of Authority) finance queues to approve all invoices and purchase orders
- Worked very closely with our Corporate Procurement Manger to make sure our main warehouse had adequate storage space for upcoming deliveries
- Project management meetings
- Solely managed our Data Centre Portals as per our ISO certification rules
- Everything and anything to do with our Core Network racks in all relevant facilities
- Main point of contact in Superloop for Telstra / NBN Exchange racks and access
- Point Lead - Warehouse Consolidation Project - This was a huge project where we had to consolidate 2 warehouses into 1in Sydney. A complete redesign was required for the remaining warehouse to combine, both palletised items and every day stock items that are dispatched daily. This project was brought in under budget and on time for the hand over
Field Services Manager - Fixed Wireless
Superloop Ltd
06.2017 - 11.2021
- Streamlined field operations for improved efficiency and reduced response times.
- Assessed operational needs and equipment availability to develop personnel schedules and assignments.
- Managed a team of technicians, providing support and guidance for professional development.
- Increased team productivity with effective scheduling and resource allocation.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Negotiated contracts with vendors, securing favourable terms that reduced overall operational expenses.
- Worked well in a team setting, providing support and guidance.
- Create and maintain a cohesive national group to carry out daily field tasks with efficiency and safety at the forefront
- Worked closely with our WHS manager to continue the safe operation of the group
- Interviewing / Hiring of new field technicians
- Managed the daily operations for all fixed wireless installations with the relevant Team Leaders
- Create a UPS maintenance schedule for our FW base stations
- Managed the national roll out / installations for our NBN project in all 122 Exchanges
- Worked closely with the Finance team to keep the groups budgets on track
- Manage the fleet leased vehicles and purchasing of new vehicles for the field technicians
- Procure all PPE for the field staff
- Onboard and manage the relationship of all field contractors
Renovator
Self Employed
01.2017 - 06.2017
- Collected and hauled away trash, broken furniture and other debris.
- Ensured compliance with local building codes and regulations throughout the renovation process, avoiding costly fines and delays.
- Smoothed, sanded, primed and painted walls.
- Completed all aspects of painting tasks by rolling, brushing and cutting.
Operations Manager
Sure Power
07.2016 - 01.2017
- Manage the day-to-day operations of the Electrical Installation group, that were mainly responsible for all electrical installs, ranging from switchboards, generator and UPS installs
- Purchasing all required stock from our suppliers for the Installation group to carry out their daily projects
- Liaise with major mining clients to keep all field staff Inductions up to date
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
National Facilities Manager
PIPE Networks Limited
10.2008 - 07.2016
- Provided mentorship and guidance to junior staff members, fostering a positive work environment that promoted professional growth.
- Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
- Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
- Interviewed, hired, and trained qualified maintenance employees.
- Reviewed and oversaw construction and renovation projects.
- Responded to building emergencies and managed repairs.
- Maintained inventory and ordered supplies to keep facility resources readily available.
- Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
- Led facility management staff and consultants in producing business plan that focused on facility operations.
- Evaluated subcontractor performance for quality assurance purposes, maintaining strong partnerships while holding service providers accountable for their work.
- Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
- Achieved cost savings through negotiating service contracts, leveraging long-term relationships with trusted suppliers.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Maintained HVAC, temperature control, electrical and building automation systems.
- Managed security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security.
- Enhanced building security with the installation of access control systems, surveillance cameras, and improved lighting.
- Negotiated contracts with vendors to obtain favourable and cost-effective terms and conditions.
- Gained strong leadership skills by managing projects from start to finish.
- Managed time efficiently in order to complete all tasks within deadlines.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Network Field Technician
Spectrum Global / Powertel / AAPT
05.1997 - 10.2008
RF Technician
Link Telecommunications
01.1995 - 03.1997
Mobile Phone Installer
Link Telecommunications
01.1990 - 12.1994
Education
Mount Isa Mines Limited
Mount Isa, QLDMount Isa State High School
Mount Isa, QLDSkills
- Team Management
- Time Management
- PPE use
- Relationship Building
- Decision-Making
- Dependable and Responsible
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Attention to Detail
Referees
Referees can be provided on request.
Timeline
Head of Facilities, Field & Logistics
Superloop Ltd
12.2021 - 12.2023
Field Services Manager - Fixed Wireless
Superloop Ltd
06.2017 - 11.2021
Renovator
Self Employed
01.2017 - 06.2017
Operations Manager
Sure Power
07.2016 - 01.2017
National Facilities Manager
PIPE Networks Limited
10.2008 - 07.2016
Network Field Technician
Spectrum Global / Powertel / AAPT
05.1997 - 10.2008
RF Technician
Link Telecommunications
01.1995 - 03.1997
Mobile Phone Installer
Link Telecommunications
01.1990 - 12.1994
Mount Isa Mines Limited
Mount Isa State High School
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