Summary
Overview
Work History
Education
Skills
Certification
Values
References
Timeline
Generic

Michael Mungai

Support Worker
/127 Military Rd, Semaphore South,SA

Summary

Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with five years of experience building community and developing social skills through incremental therapeutic techniques.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Support Worker

Anglicare SA disability
ADELAIDE, South Australia
06.2023 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Developed and maintained relationships with customers to enhance customer satisfaction.
  • Provided technical support to customers, troubleshooting technical issues and providing solutions.
  • Assisted clients in identifying community resources and connecting with appropriate services.
  • Developed and implemented procedures for responding to customer inquiries and resolving technical issues.
  • Monitored clients' progress to adjust treatment plans accordingly.
  • Developed and implemented individualized treatment plans for clients.
  • Facilitated peer support groups to help clients connect with others.
  • Facilitated psychoeducational classes to help clients develop life skills.
  • Facilitated group therapy sessions to help clients develop coping skills and improve communication.

Disability Support Worker

SUPPORTIVE CARE, SUNNYDALE SA.
ADELAIDE, South Australia
01.2023 - 07.2023
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Prepared nutritious meals to meet individual dietary needs for clients.
  • Provided high level of physical support by lifting, adjusting, and moving clients.
  • Checked medication schedules and patient needs to enforce medication administration standards team-wide.
  • Maintained detailed records of patient progress, documentation of services and case notes.
  • Collaborated with healthcare providers to drive continuity of care.
  • Worked with medical teams, patients and families to implement effective treatment plans.

Community Support Worker

Catholic Shelter For Alcohol And Other Drugs.
Nairobi , Nairobi
01.2018 - 06.2022
  • Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
  • Enlisted support of volunteers and collaborated with businesses and community groups.
  • Supported clients in developing goals and social skills, improving individual wellness and productivity.
  • Assisted in implementation of community support services in alignment with needs.
  • Developed and implemented programs to meet social service needs of community.
  • Helped individuals to provide education and understanding of available social services.
  • Educated young people about strategies for driving discussions and promoting social changes.
  • Helped clients navigate social services system and access needed resources.
  • Supported clients through development of new life skills, obtaining resources and transitioning back to society.
  • Assisted clients with obtaining housing, employment and support resources.

Education

Skills

  • Life Skills Development
  • Daily Living Support
  • Cleaning and Sanitizing
  • Meal Preparation
  • Mobility Assistance
  • Daily Living Assistance
  • Documentation Abilities
  • Meal planning and preparation
  • Goal setting
  • Team collaboration
  • First aid and CPR
  • Medication administration
  • Housekeeping tasks
  • Behavioral support

Certification

  • DHS Disability certificate.
  • Child related certificate (DHS)
  • CPR and First Aid HLTAID003.
  • Drivers Licence.
  • Police clearance.
  • Annual Flu vaccination certificate.
  • X3 COVID 19 Vaccine injection.

Values

  • Supportive and empowering.
  • Innovative and productive.
  • Caring and passionate.
  • Patient and resilient.

References

  • Tabitha Wangondu, Anglicare SA, Team leader., 0449 071 087
  • Jane Kibuu, Anglicare SA, Support Worker., 0470 315 029
  • Teresia Muthoni, Manager, Teresiam447@gmail.com

Timeline

Support Worker

Anglicare SA disability
06.2023 - Current

Disability Support Worker

SUPPORTIVE CARE, SUNNYDALE SA.
01.2023 - 07.2023

Community Support Worker

Catholic Shelter For Alcohol And Other Drugs.
01.2018 - 06.2022

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