Overview
Work History
Education
Skills
Timeline
Generic

MICHAEL NORTH

FIVE DOCK,NSW

Overview

15
15
years of professional experience

Work History

Office Administrator

SMG Accounting Services
10.2022 - Current
  • Interacted with customers by phone, email, or in-person to provide information.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Monitored front areas so that questions could be promptly addressed.
  • Optimized appointment scheduling to maximize productivity while minimizing conflicts or doublebookings.
  • Responded to inquiries from callers seeking information.
  • Managed front office operations, ensuring a welcoming environment for clients and visitors alike.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Ensured timely completion of tasks by delegating responsibilities appropriately among support staff members.
  • Reduced paperwork backlog by digitizing records and maintaining an organized electronic filing system.

Procurement Officer

Dilorenzo Tiles
01.2009 - 01.2022
  • Monitored market trends closely to identify potential shifts in pricing or availability that could affect procurement decisions.
  • Negotiate contracts with vendors, securing best prices and terms for materials, equipment and services.
  • Procured materials for squadron maintenance and repair services.
  • Input, analyzed and reported on data covering all aspects of procurement operations.
  • Assisted in the development of annual budgets by forecasting procurement needs accurately based on historical data analysis.
  • Optimized procurement processes by implementing streamlined strategies and efficient communication methods.
  • Evaluated internal needs and developed plans for maintaining optimal supply levels.
  • Performed yearly store audits in collaboration with managers, designers, and sales associates to provide feedback.
  • Managed database of vendor details and pricing information to maintain organization.
  • Utilized software to order, track and invoice product shipments.
  • Maintained effective and lasting vendor relationships through dynamic communication, collaboration, and intelligent questioning skills.
  • Developed strong partnerships with vendors to secure favorable pricing, payment terms, and delivery schedules.
  • Enhanced inventory management by implementing a well-organized system for tracking stock levels and reorder points.
  • Built relationships with vendors to negotiate ideal terms for purchases.
  • Prepared accurate purchase orders using relevant software applications, ensuring clear communication of requirements to suppliers.
  • Managed procurement projects from initiation to completion, ensuring timely delivery of goods and services.
  • Maintained detailed records of all procurement activities for reference purposes as well as for auditing and compliance.
  • Proven ability to learn quickly and adapt to new situations.
  • Applied effective time management techniques to meet tight deadlines.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Passionate about learning and committed to continual improvement.
  • Paid attention to detail while completing assignments.

Education

High School Diploma -

St Pauls Secondary High School
West Bengal INDIA

Skills

  • Mail Routing
  • Calendar Management
  • Performance Tracking and Evaluation
  • Business Analysis and Reporting
  • Database entry
  • Schedule and calendar management
  • File Organization
  • Customer Service
  • Document Management
  • Computer Skills
  • [Software] expertise
  • Scheduling appointments
  • Interpersonal Relations

Timeline

Office Administrator

SMG Accounting Services
10.2022 - Current

Procurement Officer

Dilorenzo Tiles
01.2009 - 01.2022

High School Diploma -

St Pauls Secondary High School

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MICHAEL NORTH