Michael N Waterhouse
Cairns
Summary
Recent graduate with knowledge as a Deckhand and hands-on experience gained through practical lessons in class. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start a career and make meaningful contributions with commitment and drive. Hardworking and passionate job seeker with strong organizational skills, eager to secure an entry-level GPH position. Ready to help the team achieve company goals.
Overview
14
14
years of professional experience
Work History
Coles Services
Coles Services
Cairns, QLD
05.2025 - Current
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Developed and maintained courteous and effective working relationships.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Provided professional services and support in a dynamic work environment.
- Resolved problems, improved operations, and provided exceptional service.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Disability Support worker
Disability Services
Sydney City
10.2023 - 12.2023
- Provided personalized care and support to individuals with disabilities, ensuring their comfort and security in a residential setting.
- Developed and implemented tailored care plans in collaboration with multidisciplinary teams to meet specific client needs.
- Assisted clients with daily living activities, including personal hygiene, meal preparation, and medication management.
- Maintained clear and accurate documentation of client progress and care activities to ensure compliance with regulatory standards.
- Facilitated daily living activities for individuals with disabilities, promoting independence and personal growth.
- Developed individualized support plans tailored to clients' specific needs and goals.
Commercial Cleaner
Springmount Cleaning services pty
Deepwater Plaza
01.2023 - 09.2023
- Performed routine cleaning and sanitation of commercial facilities, including offices, restrooms, and common areas, while adhering to company standards.
- Executed specialized cleaning tasks, such as carpet shampooing, window washing, and floor polishing, to maintain a pristine environment.
- Managed waste disposal and recycling efforts, ensuring compliance with local regulations and environmental guidelines.
- Utilized appropriate cleaning agents and equipment for each task, ensuring safety protocols were followed to prevent accidents and injuries.
- Conducted regular inspections of cleaned areas and communicated any maintenance needs to management promptly, ensuring high levels of cleanliness.
- Collaborated with facility management to develop enhanced cleaning protocols, focusing on hygiene and safety to mitigate COVID-19 risks in high-traffic areas.
Commercial Cleaner
Springmount Cleaning services pty
Paradise Center
03.2021 - 01.2023
- Conducted routine cleaning and sanitization of commercial facilities to ensure a safe and hygienic environment for staff and visitors.
- Utilized specialized cleaning equipment and chemicals to effectively remove stains, dirt, and debris from various surfaces.
- Performed deep cleaning tasks, including carpet cleaning, window washing, and floor maintenance to enhance the overall appearance of the facilities.
- Monitored and restocked cleaning supplies to maintain adequate inventory levels and ensure efficient operations.
- Collaborated with team members to develop effective cleaning schedules that optimized time management and resource allocation.
- Adhered to safety protocols and best practices while handling cleaning materials to prevent accidents and injuries.
- Ensured compliance with health and safety regulations by implementing rigorous cleaning protocols across all commercial areas.
- Conducted thorough cleaning of commercial spaces, ensuring high standards of hygiene and cleanliness.
- Utilized industrial cleaning equipment to maintain efficiency and effectiveness in operations.
Night-Care Taker
Hotel Oaks
Gold Coast
03.2021 - 08.2021
- Supervised nighttime activities to ensure a safe and supportive environment for residents and clients.
- Responded promptly to emergency situations and provided first aid when necessary, ensuring the well-being of all individuals in care.
- Maintained detailed logs of overnight incidents and activities, facilitating effective communication with daytime staff and management.
- Implemented safety protocols and cleaning procedures to uphold hygiene standards during overnight shifts, particularly focusing on COVID-19 protection.
- Managed night operations, ensuring efficient front office and reception services while coordinating with security and management on any issues.
Commercial Cleaning
Springmount Cleaning services pty
Harbour town
04.2020 - 03.2021
- Performed comprehensive cleaning of commercial spaces, including offices and retail environments, ensuring a pristine and welcoming atmosphere for clients and employees.
- Executed specialized cleaning tasks such as floor care, window washing, and restroom sanitation to uphold company hygiene standards in commercial settings.
- Managed inventory of cleaning supplies and equipment, ensuring all tools were in excellent working condition and securely stored.
- Conducted routine inspections of cleaned areas to ensure compliance with established cleanliness and safety standards, taking corrective measures when necessary.
- Developed and implemented enhanced cleaning protocols to ensure compliance with health and safety regulations, particularly during COVID-19.
- Trained new staff on proper cleaning techniques and safety protocols to promote a high-quality service delivery in commercial cleaning operations.
Cleaner
Cairns Central
Cairns
01.2019 - 01.2020
- Customer service 2-way radio Communications with Security and upper management Trolly collection Bin runs through the Centre Toilet and hazard cleaning (food court area) Working with children Graffiti remover cleaner COVID-19 protection cleaning Hazard identification isolation and control masseurs
House Cleaner
Asap Cleaning Service
Sydney
01.2014 - 04.2019
- Customer service Various cleaning including spring and vacate cleans Training and mentoring of new staff Cash handling Diary management
Food Attendant
McDonalds
Sydney
01.2012 - 01.2014
- Customer service Food preparation Maintain a clean working environment Adhere to food safety and hygiene standards Adhere to workplace health and safety
Education
First Aid & CPR - First Aid & CPR
First Aid Academy
Cairns, QLD05-2026
Certificate I - Maritime Studies
Sea School International
Cairns, QLD04-2026
Skills
- TECH Savy
- Excellent communication skills (written, verbal and interpersonal)
- Ability to confidently interact with customers and provide them with quality service
- Positive disposition and professional mindset
- Strict adherence to workplace health, safety and hygiene regulations
- Ability to work unsupervised in addition to working in a team environment
- Adaptable to changing working environments and confident in handling fast paced environments
- Open to participating in training in order further develop skill set
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Calm under pressure
- Active listening
- Organization and time management
- Verbal communication
Languages
English
Professional Working
Timeline
Coles Services
Coles Services
05.2025 - Current
Disability Support worker
Disability Services
10.2023 - 12.2023
Commercial Cleaner
Springmount Cleaning services pty
01.2023 - 09.2023
Commercial Cleaner
Springmount Cleaning services pty
03.2021 - 01.2023
Night-Care Taker
Hotel Oaks
03.2021 - 08.2021
Commercial Cleaning
Springmount Cleaning services pty
04.2020 - 03.2021
Cleaner
Cairns Central
01.2019 - 01.2020
House Cleaner
Asap Cleaning Service
01.2014 - 04.2019
Food Attendant
McDonalds
01.2012 - 01.2014
First Aid & CPR - First Aid & CPR
First Aid Academy
Certificate I - Maritime Studies
Sea School International
Courses
- Working with children
- White Card
- RSA
- RCG
- First Aid
- Maritime Cert I : GPH