Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Michael Papageorgiou

Michael Papageorgiou

Essendon,VIC

Summary

Dynamic, Innovative & results driven Home Finance Manager with exceptional leadership capabilities and successful client portfolio.

Professional in home finance management with proven ability to drive results and deliver impactful financial solutions. Skilled in mortgage lending, risk assessment, and customer relationship management. Strong focus on team collaboration and adaptability to changing needs. Known for reliability, problem-solving abilities, and strategic thinking.

Overview

17
17
years of professional experience

Work History

Home Finance Manager

Westpac Bank
03.2024 - Current

Senior Relationship Manager Premier Banking

Commonwealth Bank
07.2016 - 02.2024

Previous employment

Relationship Manager Premier Banking

Commonwealth Bank
01.2015 - 07.2016
  • Previous Employment

Personal Lending Manager

Commonwealth Bank
11.2007 - 01.2015
  • Previous Employment

Education

Certificate IV - Financial Services FNS40107 (Retail Lending)

Kaplan

Diploma - Financial Planning FNS50615

Kaplan

Diploma - Financial Services FNS51815

Kaplan

Skills

  • Strategic planning and execution
  • Building strong and trusting client relationships
  • Dynamic & influencing leadership
  • Change management
  • Financial forecasting reporting and analysis
  • Ensuring client retention over long term
  • Portfolio management
  • Credit management
  • Home equity management
  • Banking relationships
  • Refinancing strategies
  • Conflict resolution techniques
  • Project management experience

Accomplishments

  • Winning National award in 2009 with 221 Williams St branch
  • Highest achiever State level in 2018/2019 financial year and 2020/2021
  • Consistently achieving over 100% to plan in all set targets and passing gate-openers
  • In 2016 The People Culture Survey scored an overall of 64% and in 2017 I was given the opportunity to put our values forward by interacting with my team as one inclusive team and on an individual basis to collaborate with effective actions over a 6-week period to deliver accountability and excellence and define our culture; This was reflected by the 2017 People Culture Survey of 91%.
  • KPI’s and weightings- Overall business 101%
  • NPS outcomes for individual performance 100% to date.

Timeline

Home Finance Manager

Westpac Bank
03.2024 - Current

Senior Relationship Manager Premier Banking

Commonwealth Bank
07.2016 - 02.2024

Relationship Manager Premier Banking

Commonwealth Bank
01.2015 - 07.2016

Personal Lending Manager

Commonwealth Bank
11.2007 - 01.2015

Certificate IV - Financial Services FNS40107 (Retail Lending)

Kaplan

Diploma - Financial Planning FNS50615

Kaplan

Diploma - Financial Services FNS51815

Kaplan
Michael Papageorgiou