Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Michael Patzwald

Michael Patzwald

GLENVALE

Summary

Dynamic customer service specialist dedicated to delivering exceptional support while embracing continuous learning and growth. Known for innovative problem-solving skills and a proactive approach to overcoming challenges, ensuring efficient and effective task completion. Passionate about sustainability and agronomy, with a strong commitment to positively impacting both customers and the environment. Eager to leverage expertise in a collaborative setting that values creativity and forward-thinking solutions.

Overview

18
18
years of professional experience

Work History

Sales Representative

Tillys Crawler Parts
09.2016 - Current

Key responsibilities:

  • Developing customer relations
  • Quoting and sales of Parts and Machinery
  • Providing aftersales support to customers
  • Invoicing and Account Creation

Junior Parts Interpreter

Queensland Truck Centre
01.2013 - 01.2016
  • Key responsibilities:
  • Serve customers at front counter
  • Support the manager and run errands as required

Shift Manager

McDonalds
01.2008 - 01.2013
  • Key responsibilities:
  • Manage staff to achieve KPI's
  • Maintain Quality and Cleanliness standards

Education

Registered Motor Salesperson - QLD Motor Dealers and Chattel Auctioneers Act 2014

Success Resources
01.2019

Cert III in Retail Management - undefined

McDonalds Australia
01.2012

QCE - undefined

Downlands College
01.2010

Skills

  • Parts identification
  • Establishing timelines
  • Inventory management
  • Excellent knowledge of diesel engines and drivetrain components
  • Proficient with Microsoft Office
  • Observation
  • Decision making
  • Communication
  • Multi-tasking

Interests

  • Backpacking and Hiking

Timeline

Sales Representative

Tillys Crawler Parts
09.2016 - Current

Junior Parts Interpreter

Queensland Truck Centre
01.2013 - 01.2016

Shift Manager

McDonalds
01.2008 - 01.2013

Cert III in Retail Management - undefined

McDonalds Australia

QCE - undefined

Downlands College

Registered Motor Salesperson - QLD Motor Dealers and Chattel Auctioneers Act 2014

Success Resources
Michael Patzwald