Michael Penny
Bomaderry,NSW
Summary
Seasoned store assistant bringing 7 years of experience and in-depth education in wines and spirits. Talented at engaging customers and sharing diverse knowledge to promote store sales and customer satisfaction. Compliant with all regulated activities pertaining to the sale of alcoholic products.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Store Assistant
LIQUORLAND
08.2016 - Current
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Developed strong rapport with customers and created positive impression of business.
- Remained calm and composed in tense situations involving angry or upset customers.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Kitchen Worker
Jamaica Blue
04.2016 - 11.2017
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained composure and work quality while under stress.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
Education
Higher School Certificate -
Bomaderry High School
2015
Skills
- Managing Cash Register
- Customer Assistance
- Standard Operating Procedure
- Heavy Lifting
- ID Verification
- Feedback Acceptance
- Time Management Skills
- Stockroom Management
- Delivery Schedules
Certification
Forklift Licence
RSA/RCG
Timeline
Store Assistant
LIQUORLAND
08.2016 - Current
Kitchen Worker
Jamaica Blue
04.2016 - 11.2017
Higher School Certificate -
Bomaderry High School