Michael Pop
Melbourne,VIC
Summary
Experienced logistics and operations manager with a strong background in inventory management, stock control, and warehouse coordination. Skilled in optimizing supply chain processes, managing deliveries, and leading teams to achieve performance targets. Adept at providing excellent customer service, resolving issues, and ensuring operational efficiency. Proven ability to analyze data, improve processes, and meet deadlines in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Transport Logistics Manager
National Tyre Company
01.2024 - Current
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Directed shipping and receiving of wide range of products daily.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Resolved shipping discrepancies by coordinating customer and courier communications.
Sales Agent
Myconnect
03.2023 - 10.2023
- Provided customers with information and assistance in finalizing electricity, gas, and internet services, ensuring a smooth transition during moves.
- Leveraged training as a Move Home Specialist to address customer needs and guide them through the relocation process.
- Consistently achieved weekly RGU targets by delivering exceptional customer service and building strong, long-term relationships with returning clients.
- Identified new areas of opportunity within existing accounts by offering additional products or services based on their needs analysis results.
Labourer
Amad Bricklaying
09.2022 - 03.2023
- A hardworking and reliable labourer with 3 plus years experience in various roles, including construction and warehousing.
- Skilled in operating machinery and operating tools and working as part of a team.
- High ability in delivering high quality results while maintaining safety standards
- Assist in the preparation and clean up of construction sites,ensuring a safe working environment.
- Load and unload materials from trucks and other vehicles using proper lifting techniques.
- Maintain and repair tools and equipment as needed.
Warehouse Operations Supervisor
Musgraves Suppliers
02.2019 - 07.2022
- Oversaw stock management, ensuring accurate inventory levels and efficient stock rotation processes.
- Coordinated with the warehouse management team to streamline deliveries and logistics operations.
- Implemented regular stock audits to ensure inventory accuracy and proactively resolve discrepancies.
- Managed the timely and efficient delivery of products, optimizing workflow and minimizing delays.
- Led efforts to improve stock organization and warehouse processes, enhancing overall operational efficiency.
Education
High School Diploma -
Adamstown Community College
Dublin06.2019
Skills
- Technical Skills:
- Inventory & Stock Management
- Logistics Coordination
- Warehouse Management Systems (WMS)
- Order Fulfillment & Shipping
- Management & Leadership:
- Team Collaboration & Staff Training
- Process Optimization & Performance Monitoring
- Project & Resource Management
- Customer Service & Communication:
- Customer Relationship Management
- Conflict Resolution & Negotiation
- Active Listening & Client Support
- Analytical & Organizational:
- Time Management & Multitasking
- Reporting & Data Analysis
- Process Improvement & Logistical Planning
Certification
Certificate in Business and marketing from Course ERA
Languages
English
Native or Bilingual
Romanian
Native or Bilingual
Additional Information
Reference numbers
- Musgraves - +353(85)8247592
- National tyre and wheel- 0402011295
- Amad labouring- +61 412819853
Timeline
Transport Logistics Manager
National Tyre Company
01.2024 - Current
Sales Agent
Myconnect
03.2023 - 10.2023
Labourer
Amad Bricklaying
09.2022 - 03.2023
Warehouse Operations Supervisor
Musgraves Suppliers
02.2019 - 07.2022
High School Diploma -
Adamstown Community College
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