Michael Potter
Rosslyn
Summary
I am a strong communicator, an industrious and very hard-working individual with the determination and ability to excel in any given situation, a loyal and trusted employee with robust ethical values. I have worked in hospitality for over 22 years in bars, restaurants, hotels and resorts. As a general barman, supervisor and assistant manager and then general manager of pubs and hotels.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Food and Beverage Manager
The hideaway great Keppel island
Rosslyn
01.2024 - Current
- I was asked to come run the bar and restaurant at great Keppel island. I had been an employee of this resort 10 years ago and always kept in touch with the resort manger and owners. They gave me the opportunity to come to Australia to be the food and beverage manager for the hideaway. This role included working very closely with the head chef to develop menus and costs. I had to develop new bar menus and run specialty nights such as Mexican and Japanese nights. We also have a lot of weddings on the island so I’m also in charge of prep for the weddings and to make sure the day runs well. Every year at Christmas we run a 500 person Christmas lunch and it was my responsibility to set up and run this. I was in charge of training my supervisors and general staff members at the resort. I am in charge of ordering stock and keeping to strict stock levels and profits.
General Manager
Coniston Inn
Coniston
02.2019 - 01.2024
- I spent one year as assistant manager and then was promoted to general manger of a 42-bedroom hotel/pub in a very busy part of the lake district.
- This role includes the daily running of the hotel plus management of 35+ staff members hiring and training of these staff members, keeping to a set wage budget and maximizing profits.
- Also making sure we have a growth year on year, hitting set targets and keeping a very high standard.
- Part of the inn collection group.
Assistant Manager
The Cross House Inn, Greene King Plc
Formby
02.2018 - 02.2019
- Upon returning to the England I went back to work in my old pub returning as assistant manager.
- It is my job to oversee a team of 12 staff members in their daily work duties.
- I am in charge when the managers are not around and also open and close the business and I'm only one of a few people with access to the safe for money handling.
- It is also my responsibility to manage and maintain the ale and beer cellar.
- This consists of getting real ale ready to be served and I have 10 ales on at all times plus a number of lagers.
- I am also in charge of stock movement keeping track and counting of all our wet stock.
- I also do and help my manager with staff rotas.
- It was also my responsibility to help train up new staff members this include teaching how to pour beer and ale correctly, good customer service and health and safety practices including COSHH and safety in the workplace.
Bar Supervisor & Assistant Manager
The Cross House Inn, Greene King Plc
Formby
01.2009 - 09.2015
- Starting off as a general bar man I worked my way up to Supervisor where I worked in this role for over 5 years.
- Then moved up to Assistant Manager which I worked for over a year before moving to Australia for two years.
- Upon returning to the England I went back to work in my old pub returning as assistant manager.
- It is my job to oversee a team of 12 staff members in their daily work duties.
- I am in charge when the managers are not around and also open and close the business and I'm only one of a few people with access to the safe for money handling.
- It is also my responsibility to manage and maintain the ale and beer cellar.
- This consists of getting real ale ready to be served and I have 10 ales on at all times plus a number of lagers.
- I am also in charge of stock movement keeping track and counting of all our wet stock.
- I also do and help my manager with staff rotas.
- It was also my responsibility to help train up new staff members this include teaching how to pour beer and ale correctly, good customer service and health and safety practices including COSHH and safety in the workplace.
Education
Plessington high school -
Plessington high school
Rov Pilot Tech 2 - Rov Pilots license
Skills
- Good people and team skills
- Strong verbal communication
- Strong visual communication
- Strong written communication
- NVQ Levels 1, 2 & 3 in hospitality and hospitality management
- Great customer service
- Hard working
- Punctual
- Loyal
- Barman of the year CAMRA
- Ability to work well with others
- Ability to work independently
- Desire to improve skill set
Languages
English
First Language
Spanish
Intermediate (B1)
B1
Certification
- NVQ levels 1,2 &3 in hospitality and hospitality management
(The equivalent of an NVQ Level 3 in Hospitality Management is typically a A-levels, a Tech Level, or an AQF Certificate III/IV in Australia)
Accomplishments
- Bar man of the year 2015 northwest
Affiliations
- Scuba diving
Hiking
Traveling
Water sports
Timeline
Food and Beverage Manager
The hideaway great Keppel island
01.2024 - Current
General Manager
Coniston Inn
02.2019 - 01.2024
Assistant Manager
The Cross House Inn, Greene King Plc
02.2018 - 02.2019
Bar Supervisor & Assistant Manager
The Cross House Inn, Greene King Plc
01.2009 - 09.2015
Plessington high school -
Plessington high school