Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

Michael Prinz

Blacktown,NSW

Summary

Compassionate and dedicated worker with a proven track record in both Hospitality and Retail sectors. Demonstrated expertise in delivering exceptional customer service and fostering positive client relationships. Skilled in managing and operating in diverse teams, optimising operational efficiency, and driving revenue growth. Adept at adapting to dynamic environments and implementing innovative strategies to enhance organisational performance. Currently seeking to leverage extensive industry experience and leadership skills to contribute effectively to a forward-thinking organisation.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Store Assistant

Aldi
09.2021 - 06.2023
  • Delivered outstanding customer service by serving food and drinks to guests
  • Effectively maintained a clean working environment during shifts
  • Helped resolve guest problems by remaining positive, friendly and respectful
  • Take orders while always remaining polite, friendly and cheerful, even in high-paced situations
  • Accepted customer payments, and made changes when necessary
  • Acquired requested items ranging from numerous to heavy from the storage room
  • Ability to perform exceptionally whilst under high pressure
  • Quick and eager to learn new fields of a provided workplace
  • Influencing of positive environment revolving around coworkers and consumers.
  • Enhanced store appearance by creating visually appealing displays, ensuring cleanliness, and organizing products for easy accessibility.
  • Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.

All-rounder waiter

Nandos
02.2019 - 11.2021
  • Multi-tasking capabilities in various areas are placed upon
  • Responsible for catering and delivering alcoholic drinks to customers with great care
  • Delivered practical leadership skills through coordination capabilities
  • Hosting and managerial skills to direct consumers and establish a thriving workplace
  • Efficient in picking up skills required i.e consumer management, grilling, cooking, coordination
  • Delivered outstanding customer service by serving food and drinks to guests
  • Effectively maintained a clean working environment during shifts
  • Helped resolve guest problems by remaining positive, friendly and respectful
  • Take orders while always remaining polite, friendly and cheerful, even in high-paced situations
  • Accepted customer payments, and made changes when necessary
  • Acquired requested items ranging from numerous to heavy from the storage room
  • Ability to perform exceptionally whilst under high pressure
  • Quick and eager to learn new fields of a provided workplace
  • Influencing of positive environment revolving around coworkers and consumers.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

High School Diploma -

Good Samaritan Catholic College
Hinchinbrook, NSW
11.2019

Skills

  • Customer service
  • Outstanding people skills
  • Strong communication abilities
  • Customer relatability
  • Good presentation abilities
  • Positive and eager learner
  • Strong Leadership Skills
  • Customer acquisition
  • Able to multitask and work under pressure
  • Promoting a positive work environment
  • Customer Assistance
  • Store maintenance
  • Team Collaboration

Certification

  • RSA Certificate/Card (Responsible Service of Alcohol)
  • First Aid Certificate/Card
  • Electrotechnology Certificate ii
  • High School Certificate

Awards

  • U18 Powerlifting Comp
  • FFG Boxing Competition
  • Basketball Hoopsters Division 2 Finalist
  • Basketball Hoopsters Senior Champion
  • Yoseikan Ryu Karate Trophy For Hard Work and Commitment

Timeline

Store Assistant

Aldi
09.2021 - 06.2023

All-rounder waiter

Nandos
02.2019 - 11.2021

High School Diploma -

Good Samaritan Catholic College

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Michael Prinz