Michael Pye
Altona,VIC
Summary
Retail professional with solid background in customer service and store management. Known for enhancing shopping experience and streamlining daily operations. Valued team player with focus on collaboration and flexibility to adapt to changing needs. Strong in communication and problem-solving, consistently contributing to store success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
Bar Joliet
05.2025 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Retail Assistant
Goods Grocer
01.2023 - 06.2025
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Was responsible for providing excellent customer service, as well as stocking shelves, cleaning the store, and closing up.
- Have a year and a half experience working in the bottle shop of goods where I would both open and close it solo and handle all types of alcohol.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
Crew Trainer
McDonald's
05.2021 - 01.2023
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
Junior Retail Assistant
Australian Open
01.2021 - 02.2021
- Collaborated with team members to achieve target results.
- Was able to perform tasks to the highest of levels
- Was working with and able to get along with new people every day
Education
Bachelor of Music - Music (performance)
Collarts
Collingwood, VIC12.2025
High School (Year 12) - undefined
Emmanuel College
01.2023
Skills
- Communication
- Customer Service
- Employee training
- Willingness to Learn
- Attentive Listening
- Strong multitasking
- Highly reliable
- Team player attitude
Certification
- Vic Responsible Service of Alcohol Licence
Timeline
Bartender
Bar Joliet
05.2025 - Current
Retail Assistant
Goods Grocer
01.2023 - 06.2025
Crew Trainer
McDonald's
05.2021 - 01.2023
Junior Retail Assistant
Australian Open
01.2021 - 02.2021
High School (Year 12) - undefined
Emmanuel College
Bachelor of Music - Music (performance)
Collarts
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