Michael Reid
Reynella,SA
Summary
Dynamic and results-oriented professional with extensive experience in operations management and customer service at Torrens Transit - Morphettville Depot. Excelled in multitasking, strategic planning, and fostering team collaboration. Demonstrated ability to improve processes and maintain high levels of discretion and confidentiality. Proven track record in enhancing workflow management and logistics coordination, achieving significant operational efficiencies.
Overview
13
13
years of professional experience
Work History
Bus Coordinator
Torrens Transit - Morphettville Depot
10.2011 - Current
Open depot and prepare bus operations on daily basis.
Cover all work created by sick leave & rostering.
Communicate with fellow office employees,Bus operators, workshops & general public.
Government radio broadcasting.
Communication with SAPOL, SA Ambulance, Traffic Control & Transport SA.
Entering data into computer programs.
Plan and putting in place detours due to accidents and road closures.
Education
Year 11 - General
Adelaide High School
West Terrace, Adelaide12.1978
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Schedule coordination
- Discretion and confidentiality
- Relationship building
- Work Planning and Prioritization
- Recordkeeping
- Process improvement
- Staff management
- Strategic planning
- Schedule management
- Operations management
- Staff supervision
- Report writing
- Resource allocation
- Problem-solving
- Time management
- Clear communication
- Team collaboration
- Verbal and written communication
- Task prioritization
- Workflow management
- Logistics coordination
- Team leadership
- Phone and email etiquette
- Handling complaints
- Staff training
- Customer service management
- Employee supervision
- Administration and operations
- Support services
- Scheduling
Obtained Certificates
Police clearance - current
Working with Children clearance - current
First Aid Officer - current
HR auto license - current
Arreditation - current
Additional Information
I am a person of great work ethic with great life morals.
I work well In a team environment as well as working un-supervised.
I have many years of experience dealing with people and have required good conflict resolution training.
I work well with both work colleagues and Management.
I consider myself an asset to any employer and if given the opportunity would do my best to promote a Happy positive effective work place.
Timeline
Bus Coordinator
Torrens Transit - Morphettville Depot
10.2011 - Current
Year 11 - General
Adelaide High School
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