Michael Retsnik

Mowing, gardening and general property maintenance.

• Proven ability to learn quickly and adapt to new situations.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Strengthened communication skills through regular interactions with others.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Proved successful working within tight deadlines and a fast-paced environment.
• Developed and maintained courteous and effective working relationships.
• Demonstrated strong organizational and time management skills while managing multiple projects.

General removals, packing residential and commercial properties. Driving trucks locally and interstate. Handling customers money and accounts.

• Resolved problems of missing items, delivery cancellations, and incomplete deliveries.
• Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
• Reviewed outbound merchandise for errors or complications to protect employer reputation and boost customer satisfaction ratings.
• Resolved problems of missing items, delivery cancellations, and incomplete deliveries.
• Initiated proof of delivery documents to trace lost shipments.
• Recorded shipment data for clients
• Increased accuracy rates by double-checking each packaged item against order details before dispatching it for delivery.
• Completed specialised packaging projects for high-value items, guaranteeing secure transportation without incident.
• Expedited order fulfillment through effective prioritization of time-sensitive shipments.
• Handled customer inquiries regarding shipment status promptly and professionally, providing exceptional service experiences consistently.
• Implemented cost-saving measures in packaging materials usage without compromising product protection during transit.
• Trained new employees in proper packing procedures, resulting in increased productivity and reduced errors.
• Contributed to a positive work environment by fostering strong teamwork among colleagues.
• Balanced the need for speed with attention-to-detail while working within tight deadlines successfully meeting targets consistently.
• Reduced product damage rates by conducting thorough quality control checks on all packed items.
• Demonstrated adaptability under pressure when adjusting to sudden changes in production schedules or inventory levels.
• Maintained a clean and organized workspace, ensuring optimal productivity and safety for all team members.
• Utilized various packing tools and equipment to securely package products, ensuring safe transport during shipment.
• Adhered to strict industry guidelines for safe handling of fragile materials, reducing breakages and customer complaints.
• Maintained clean, neat and organized stockroom for easy access to goods.
• Utilized appropriate packing materials to guarantee fragile products arrived undamaged.
• Proved successful working within tight deadlines and a fast-paced environment.
• Stocked and sorted packaging and replenished supplies to achieve consistent productivity levels.
• Assembled products according to changing daily work orders and specific customer needs.

Unloading trucks, packing shelves for the warehouse, organising inventory and dealing with heavy stock.

• Managed warehouse operations, ensuring proper storage and handling of products to maintain quality.
• Established clear communication channels with sales teams to improve coordination between departments, resulting in smoother workflows throughout the organization.
• Maintained accurate records of all incoming and outgoing shipments, ensuring proper documentation for regulatory compliance purposes.
• Developed strong relationships with vendors and suppliers to ensure timely deliveries and accurate inventory data.
• Optimized distribution processes by implementing efficient inventory management systems.
• Implemented safety protocols within the warehouse, reducing workplace incidents and maintaining compliance with OSHA regulations.
• Reduced order fulfillment time through the development of streamlined picking and packing procedures.
• Reviewed transportation invoices for accuracy, identifying discrepancies and ensuring prompt resolution.
• Controlled inventory transactions to reconcile ordering processes with demand forecasts.
• Built and maintained relationships with key suppliers and customers to support seamless operations.
• Assisted in budget preparation, ensuring effective allocation of resources for optimal distribution performance.
• Improved delivery times with strategic route planning and reallocation of resources.
• Led a team of distribution staff, fostering a positive work environment and promoting professional growth.
• Introduced new technologies into warehouse operations, enhancing automation capabilities while reducing manual labor requirements.
• Identified and solved complex strategy obstacles to promote growth and guide business direction.
• Implemented new [Type] systems, resolved performance issues and expanded processes to meet diverse needs.
• Documented safety action plans, quality initiatives and team performance into computer system.
• Oversaw facility maintenance activities, scheduling repairs as needed to keep equipment operating at peak efficiency.
• Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
• Collaborated with manufacturing and supply chain management.
• Conducted research to address shipping errors and packaging mistakes.
• Reviewed established business practices and improved processes to reduce expenses.
• Integrated warehouse operations with existing and new business processes.
• Organized records of vehicles, schedules and completed orders.
• Oversaw warehouse staff and maintained efficiency in fast-paced environment.
• Tracked production and quality control systems to proactively identify deficiencies.
• Coordinated driver dispatch to accomplish daily delivery requirements.

Removalists of residential and commercial goods. Training and overseeing the operations and quality of the day to day business,

• Followed all relevant traffic laws and safety regulations.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Delivered goods and products to customer on time and in excellent condition.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Maintained professional and friendly demeanor during deliveries to uphold company reputation.
• Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
• Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
• Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
• Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
• Demonstrated strong knowledge of geography and local roads for optimal route selection.
• Communicated with customers to provide delivery updates and confirm delivery locations.
• Coordinated efficient routes to avoid delays and optimize schedules.
• Provided exceptional customer service, addressing concerns and resolving issues promptly.
• Communicated with dispatchers and other personnel to coordinate transportation schedules.
• Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
• Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
• Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
• Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
• Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
• Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
• Obtained signatures from customers upon delivery of goods.
• Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
• Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
• Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
• Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
• Collaborated with dispatch and logistics teams to streamline delivery schedules, improving overall efficiency.
• Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
• Provided exceptional service to clients, leading to increased repeat business and positive feedback.
• Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
• Participated in safety training and workshops, applying learned techniques to daily driving practices.
• Maintained clean and organized vehicle, enhancing professional image of company.
• Utilized advanced navigation tools and technology to enhance route planning and delivery accuracy.
• Improved route efficiency, leading to reduction in average delivery times.
• Safely transported goods across long distances, adhering strictly to traffic laws and regulations.
• Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.
• Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
• Enhanced team morale by providing support and assistance during peak delivery periods.
• Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
• Addressed and resolved customer inquiries and concerns, fostering positive relationships.
• Reduced delivery times with careful planning and route optimization.
• Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
• Reduced incidents of late deliveries by implementing effective time-management strategies.
• Drove safely in various weather and road conditions to avoid accidents.
• Minimized liability by consistently following road rules when driving.
• Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
• Loaded and secured items in trucks to avoid damage to parcels during delivery.
• Answered, scheduled, and responded to reservation calls at specific times and locations.
• Generated consistent referrals and repeat business by providing friendly and fast service.