Michael Richards
Mawson Lakes ,SA
Summary
Dynamic National Linehaul Supervisor at Hi-Trans Express with a proven track record in employee training and team leadership. Enhanced operational efficiency through strategic logistics coordination and quality control measures, achieving high customer satisfaction. Committed to fostering a collaborative environment while ensuring compliance with safety regulations and industry standards.
Overview
12
12
years of professional experience
Work History
National Linehaul Supervisor
Hi-Trans Express
08.2023 - 03.2025
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Trained and mentored team members on operational procedures and best practices.
- Coordinated logistics and scheduling to optimize delivery routes and reduce turnaround times.
- Implemented quality control measures to maintain service standards and customer satisfaction.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
Linehaul Driver
Doser Freight
02.2018 - 04.2023
- Operated heavy-duty trucks for long-distance hauling, ensuring timely deliveries.
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
- Managed route planning to optimize delivery schedules and fuel efficiency.
- Collaborated with dispatch teams to coordinate load assignments and address issues promptly.
- Maintained accurate logbooks documenting driving hours, mileage, and fuel consumption.
- Adhered to all safety protocols while loading and unloading cargo at various locations.
- Assisted in training new drivers on operational procedures and best practices.
Depot Manager
Arrow Removals and Storage
04.2013 - 12.2017
- Oversaw daily operations, ensuring efficient workflow and optimal resource utilization.
- Managed inventory control systems to maintain stock levels and reduce discrepancies.
- Implemented safety protocols, enhancing workplace safety and compliance standards.
- Trained and mentored staff, fostering a culture of continuous improvement and teamwork.
- Analyzed performance metrics, identifying areas for cost reduction and efficiency gains.
- Cultivated relationships with vendors and clients, improving service quality and satisfaction levels.
- Ensured compliance with company policies, safety regulations, and industry best practices.
- Conducted regular staff meetings to provide updates, share information, gather feedback, and promote effective communication among team members.
Education
Diploma of Policing ( Public Safety ). - Policing
Victoria Police Academy
Glen Waverley, VICNo Degree - Promotion Course For Corporal
Australian Army
Puckapunyal, VIC06-1993
No Degree - Highschool
St Patricks College
Ballarat, VIC12-1980
Skills
- Employee training programs
- Results-oriented
- Team leadership
- Customer service excellence
Accomplishments
When I commenced employment with Hi-Trans Express I found that the drivers logon to vehicles was at a very poor take-up percentage. With creating effective communications pathways with the drivers, I was able to encourage them to complete the logon process which also included a pre-start inspection of the truck and the trailers for load safety and that the equipment was in a serviceable condition to depart the depots. This was for all of the depots which were located in Adelaide, Melbourne, Sydney and Brisbane. Within six months the logon and pre-start inspections was at a 95% completion rate and the percentages fluctuated between 95% and up at the time I decided to resign my position.
Timeline
National Linehaul Supervisor
Hi-Trans Express
08.2023 - 03.2025
Linehaul Driver
Doser Freight
02.2018 - 04.2023
Depot Manager
Arrow Removals and Storage
04.2013 - 12.2017
Diploma of Policing ( Public Safety ). - Policing
Victoria Police Academy
No Degree - Promotion Course For Corporal
Australian Army
No Degree - Highschool
St Patricks College