Michael Rixon
Oran Park,NSW
Summary
Coordinated Transportation Manager with 20 years of experience overseeing all aspects of the transportation department. Adept at scheduling and directing work activities while providing direction and leadership to drivers and other operations staff. Conducting and processing company payroll, billing and auditing. Organized and efficient with outstanding interpersonal skills.
Overview
29
29
years of professional experience
Work History
Transport Manager
GMK Logistics
Gregory Hills
10.2022 - 05.2024
- Supervised the loading and unloading of freight at each depot.
- Monitored and managed the transport fleet to ensure efficient delivery of goods.
- Responded promptly to customer inquiries related to transport issues.
- Evaluated driver performance and took corrective action where necessary.
- Resolved disputes between customers regarding orders or deliveries.
- Identified opportunities for improvement within existing transport processes.
- Coordinated with vehicle maintenance personnel to ensure proper upkeep of vehicles in the fleet.
- Provided support to drivers during their trips, such as resolving customer complaints or providing assistance in case of an accident or breakdown.
- Reported maintenance and repair needs for transportation vehicles and equipment.
- Maintained records of vehicle maintenance schedules to ensure proper upkeep of fleet vehicles.
- Investigated customer complaints related to freight damage or late deliveries.
- Supervised a team of drivers, dispatchers, and customer service representatives.
- Communicated regularly with customers regarding their orders and any changes in delivery schedules.
- Reviewed invoices from vendors for accuracy before processing payments.
- Supervised loading/unloading operations for efficient cargo handling.
- Implemented strategic routing plans to minimize transit time.
- Coordinated with suppliers and carriers for timely deliveries.
- Managed fleet maintenance schedules, ensuring safety compliance.
- Identified opportunities to reduce cost and improve productivity.
- Oversaw daily operations of transportation and distribution departments.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Established strong relationships with third-party logistics providers.
- Collaborated with sales teams to fulfill customer requirements promptly.
PUD Manager
Freight Specialists
11.2020 - 10.2022
- Daily allocations for PUD throughout Sydney Metro
- Daily talks with customers on their logistics needs
- Daily allocation for Country Linehaul
- Staff payroll
- Daily depot operations
- Subcontractor Invoicing
- Forklift operation
- Organising truck maintenance
- Gearbox application
- Prestart application
- Customer service
- Toolbox reporting
- Setting KPI’s and meeting them
- Maintain clean and safe depot.
Sensitive Freight Supervisor
Toll Express Parcel
01.2017 - 01.2020
- Looking after and organising day to day Sensitive Freight operations throughout Sydney metropolitan and NSW
- Monitored shipment progress, tracking movement and delivering confirmation
- Served customers by going above and beyond to offer exceptional support for all needs
- Calculated freight costs based on destinations and weight
- Tracked daily activities for consistent reporting
- Scheduling and preparing for collection/delivery outside the normal business hours
- Kept all areas clean, organised and in line with company policies
- Daily reporting of employee’s hours
- Toolbox reporting
- Maintain full compliance with Health, Safety, Legal regulations
- Setting KPI’s and meeting them.
PM Operations Supervisor
Toll Express Parcels
01.2014 - 01.2017
- Rostering staff (up to 130 including permanent and casual)
- Tracked daily activities for consistent reporting
- Looking after and running sortation system, sorting up to 130k of cartons per night
- Setting KPI’s and meeting them
- Making sure Country and Interstate Linehaul loaded and departing to s scheduled timeframe.
Sensitive Freight Supervisor
Toll Ipec
01.2011 - 01.2014
- Looking after and organising day to day Sensitive Freight operations throughout Sydney metropolitan and NSW
- Monitored shipment progress, tracking movement and delivering confirmation
- Served customers by going above and beyond to offer exceptional support for all needs
- Calculated freight costs based on destinations and weight
- Tracked daily activities for consistent reporting
- Scheduling and preparing for collection/delivery outside the normal business hours
- Kept all areas clean, organised and in line with company policies
- Daily reporting of employee’s hours
- Toolbox reporting
- Maintain full compliance with Health, Safety, Legal regulations
- Setting KPI’s and meeting them.
PM Supervisor
Toll Priority
01.2006 - 01.2011
- Rostering staff (up to 60 staff including permanent and casual)
- Organising and supervising the unload of PUD van and trucks of freight to load onto sortation system for distribution
- Organising freight for Country and Interstate linehaul movements
- Toolbox reporting
- Supervising the unloading of country air network (bank planes)
- Scheduling and supervising the loading of containers for our air freight network (737-300)
- Scheduling and supervising the unloading and loading of the air network up to 6 planes per night (metro up to 2t and ATR’s up to 5t).
Landscaper
Casaview Homes
01.2002 - 01.2006
- All landscaping operation
- Preparing sites for final landscaping with machinery
- Meeting deadlines for handover to homeowner
- Maintained good customer relations
- Operating vehicles and equipment
- Complete work with little oversight
- Boosted lawn and plant health.
Horticulturist
Liverpool Golf Club
01.1995 - 01.2002
- All general greenkeeping needs
- Mowing of Greens/Tees/Fairways
- Maintained lawn health with scheduled activities such as weeding, aerating and fertilising
- Operating vehicles and equipment
- TAFE studies
- Boosted lawn and plant health.
Education
horticulture studies -
Ryde TAFE
Casula High School
Skills
- Time management
- Decision making
- Task prioritisation
- Freight cost calculations
- Customer Relations
- Record management
- Freight Management
- Fleet Management
- Vehicle Maintenance
- Safety Management
- Staff recruitment
- Budget Control
- Cost Reduction
- Transportation Management
- Equipment Inspection
- Staff Management
- Operational Oversight
- Service Coordination
- Equipment Maintenance
- Delivery Scheduling
- Incident Reporting
- Workforce Management
- Forklift Operation
- Freight Handling
- Vehicle Cleaning and Maintenance
- Worker Supervision
- Daily Operations Management
- Excellent Communication
- Professionalism
- Problem-solving abilities
- Decision-Making
- Self Motivation
References
References available upon request.
Timeline
Transport Manager
GMK Logistics
10.2022 - 05.2024
PUD Manager
Freight Specialists
11.2020 - 10.2022
Sensitive Freight Supervisor
Toll Express Parcel
01.2017 - 01.2020
PM Operations Supervisor
Toll Express Parcels
01.2014 - 01.2017
Sensitive Freight Supervisor
Toll Ipec
01.2011 - 01.2014
PM Supervisor
Toll Priority
01.2006 - 01.2011
Landscaper
Casaview Homes
01.2002 - 01.2006
Horticulturist
Liverpool Golf Club
01.1995 - 01.2002
horticulture studies -
Ryde TAFE
Casula High School
Similar Profiles
Charlie SgroiCharlie Sgroi
Delivery Driver at GMK LogisticsDelivery Driver at GMK Logistics
Benjamin FormosaBenjamin Formosa
Fleet controller at GMK LogisticsFleet controller at GMK Logistics
Molly AdlardMolly Adlard
Customer Service Manager at GMK LogisticsCustomer Service Manager at GMK Logistics
Allix PetersAllix Peters
Senior Intelligence Analyst at New South Wales Police ForceSenior Intelligence Analyst at New South Wales Police Force
Tahlia LewistonTahlia Lewiston
Business Development Manager at Harvey NormanBusiness Development Manager at Harvey Norman