Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Michael Robinson

Cranbourne,VIC

Summary

As a self-employed Handy Person, I excelled in delivering superior customer service and relationship management, evidenced by repeat business and referrals. My expertise in installations and maintenance, combined with a strong work ethic and problem-solving abilities, significantly enhanced client satisfaction. Certified in first aid and CPR, I ensured safety and professionalism in every project.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Handy Person

Self-employeed
05.2019 - Current
  • Installed various home appliances to improve client comfort and convenience.
  • Maintained high levels of quality control with meticulous attention to detail in all performed tasks.
  • Prioritized urgent repair requests, minimizing downtime for clients experiencing critical issues.
  • Completed complex projects within deadline, managing time efficiently between multiple tasks.
  • Utilized effective communication skills to understand client needs clearly before starting work on any project.
  • Earned repeat business through referrals from satisfied customers who appreciated the professionalism displayed in every interaction.
  • Collaborated with other professionals on larger-scale projects, contributing specialized expertise as a handy person.
  • Educated clients on proper use and maintenance of installations, preventing future breakdowns and reducing overall repair costs.
  • Enhanced customer satisfaction by promptly addressing and resolving maintenance issues.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Installed new locks, door handles, and door closers.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Properly handled, transported, and disposed of recycled materials.
  • Removed trash and recyclables at end of each job and disposed of items in proper receptacles.

Education

No Degree - Cert 2 in Security Operations

Knights Collage
Melbourne, VIC
06-2024

No Degree - Cert 4 in Building And Construction

Builders Academy
Melbourne, VIC
11-2022

No Degree - Cert 3 in RV Service And Manufacturing

Kogan Institute
Melbourne, VIC
05-2014

Skills

  • Superior customer service
  • Relationship building and management
  • First aid and CPR certified
  • Investigative skills
  • Work ethic
  • Verbal and written communication
  • Reliability
  • Punctuality
  • Reporting skills
  • Customer Relations
  • Team building
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Professionalism
  • Adaptability

Certification

  • Forklift Operation Licence – Occupational Health & Safety
  • Full Victorian drivers licence
  • Marine licence PWC
  • Cat A & B Victorian Longarm Licence
  • Private Security Individual Licence
  • Current First Aid and CPR Certificate

Timeline

Handy Person

Self-employeed
05.2019 - Current

No Degree - Cert 2 in Security Operations

Knights Collage

No Degree - Cert 4 in Building And Construction

Builders Academy

No Degree - Cert 3 in RV Service And Manufacturing

Kogan Institute
Michael Robinson