Michael Robinson
Boondall,QLD
Overview
7
7
years of professional experience
Work History
Woolworths Blasters Head Coach
Toombul Cricket Club
09.2024 - Current
- Organisation of drills and exercises for each session
- Organisation of Coaches availability and understanding of each exercise every week
- Leading set-up of each exercise and the ground to help differentiate each drill for the kids to follow
- Distributing of teams at start of session and controlling of time spent at each drill
- Conversing with parents on direction of each session and way in which the kids will be taught and how they will develop
- Engaging with coaches on any problems which develop, any issues that arise from each drill and developing a plan to be better each week
Senior Bartender & Gaming Attendant
Holland Park Hotel
09.2024 - Current
- Installation of Venue wide Cocktail list & subsequent staff training
- Ordering of stock for entire Venue and co-ordinating with suppliers to ensure correct PARs levels
Senior Bartender & Gaming Attendant
Australian National Hotel
12.2023 - 09.2024
- Installation of new Venue wide Cocktail menu and staff Training
- Daily cleaning of Bar and Glassware to provide better customer service
- Face-to-Face interaction with customers in Front of House position
- Changing of Kegs and taking deliveries and organising into an orderly manner into Keg room and dry storage space
Bartender & Gaming Attendant
Camp Hill Hotel
10.2023 - 11.2023
- Upkeep of gaming floor and machines on a daily basis
- Installation of Cocktails of the Month and Speciality Cocktails for Events
Bartender
Valley Hops Brewing Company
03.2023 - 03.2024
- Venue wide care and cleaning on shift, as well as organisation of daily bookings and functions
- Organisation of Pre-Batching of Cocktail list on a weekly basis for 5 venues owned by the company and keeping up with demand and changing PARs levels each week
- Daily customer service and face-to-face interactions
- Conversing with management on how to increase guest experience and daily operation of venues
- Leading of tours into the brewery, educating patrons on the workings of a brewery, its equipment and understanding of different beers, how they are made and what goes into each
Venue Supervisor
The Breakfast Creek Hotel
03.2021 - 03.2023
- Making both speciality and in-house cocktails
- Organisation of on-shift breaks, stations, and bar management
- Weekly cocktail stock ordering and management of cold room
- Creating seasonal cocktail lists
- Organisation of Rum wall and stock, coordinating regions and ordering when required
- Meeting with spirit reps to create promotions, running and organising of promotions and events
- In-depth knowledge of over 400 rums as well as other spirits, wines and Beers stocked in the bar
- Coordinating with Management and Security on shift to ensure RSA is followed
- Training of new staff in line with in-house and legal liquor standards
- Education of new staff in line with house cocktails, speciality rums and spirits as well as standards needing to be kept whilst on shift
- Ordering of Craft Beer cans and coordinating with Breweries on tours and education for staff
- Organisation for reps, distilleries and Breweries on in-house training and education to up skill staff
- Contributing to ideas and plans in conjunction with management in order to increase Guest experience
Front Bar Bartender & Cellar Manager
The Henson
09.2020 - 02.2021
- Weekly Bleaching of the bar top and service areas
- Weekly Bracton cleaning of glassware
- Daily bottle shop stock management and cleaning
- Cellar management on a daily basis
- Receiving and returning Kegs, Organisation and Cleaning of Cold room on a weekly basis
Bar Manager
Jervis Bay Brewing Co.
06.2020 - 08.2020
- Interacting with customers directly, through managing traffic to and from tables due to COVID-19 restrictions
- Acting as COVID-19 marshal, ensuring patrons details were correctly recorded and the venue remained compliant with government regulations
- Managing staff while on shift
- I.e
- Breaks, ensuring they are providing the best service possible and managing the venue and its appearance
- Execution of both open/close venue and shift procedures, including the management of POS systems, cash drawer, and EFTPOS terminals
- Understanding of brewing processes and methods to achieve different styles of beer
Bartender
White Cockatoo Hotel
09.2019 - 03.2020
- Greeting customers and ensuring an enjoyable experience at the venue
- Use of POS system and EFTPOS terminals
- Restocking the bar and bottle shop, ensuring the cleanliness of both
- Management of the cellar, including the changing of kegs and beer line cleaning
- Making both classic and in-house speciality cocktails
Front Bar Bartender
The Henson
12.2018 - 08.2019
- Greeting customers and ensuring an enjoyable experience at the venue
- Use of POS system and EFTPOS terminals
- Picking up glasses and assisting on the floor when required
- Development of beer, wine, and spirit knowledge
Gaming Attendant and Bartender
West Ashfield Leagues Club
08.2018 - 12.2018
- Management of gaming cash drawer
- General maintenance of EGMs
- Tray service
- Ensuring the gaming floor is presented at a high standard, including picking up glasses and emptying ashtrays
Bartender
Concord Bowling Club
05.2018 - 08.2018
- Learning bar basics, including the pouring of beer, wine, and spirits
- Introduction to the operation of POS systems, cash drawers, and EFTPOS
Junior Landscaper
Head Outdoors Landscaping
11.2017 - 03.2018
- Assisting in day-to-day labouring
- Helping on site with completing the desired projects
Timeline
Woolworths Blasters Head Coach
Toombul Cricket Club
09.2024 - Current
Senior Bartender & Gaming Attendant
Holland Park Hotel
09.2024 - Current
Senior Bartender & Gaming Attendant
Australian National Hotel
12.2023 - 09.2024
Bartender & Gaming Attendant
Camp Hill Hotel
10.2023 - 11.2023
Bartender
Valley Hops Brewing Company
03.2023 - 03.2024
Venue Supervisor
The Breakfast Creek Hotel
03.2021 - 03.2023
Front Bar Bartender & Cellar Manager
The Henson
09.2020 - 02.2021
Bar Manager
Jervis Bay Brewing Co.
06.2020 - 08.2020
Bartender
White Cockatoo Hotel
09.2019 - 03.2020
Front Bar Bartender
The Henson
12.2018 - 08.2019
Gaming Attendant and Bartender
West Ashfield Leagues Club
08.2018 - 12.2018
Bartender
Concord Bowling Club
05.2018 - 08.2018
Junior Landscaper
Head Outdoors Landscaping
11.2017 - 03.2018
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