Summary
Overview
Work History
Education
Skills
Accomplishments
References
Certification
Timeline
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Michael Ross

Emerald,Queensland

Summary

Dedicated and punctual employee with good customer service and positive attitude. Flexible and reliable hard worker ready to learn and contribute to team success.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Causual Employee

ABC Chinese Restaurant
08.2022 - 06.2024

Front of House

  • Server
  • Cashier
  • Bartender (RSA Certified)
  • Busser

Back of House

  • Kitchen Hand
  • Food Preparation Worker
  • Dishwasher

Skills Developed at ABC Chinese Restaurant:

  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Successfully managed multiple tasks within tight deadlines in a fast-paced environment, demonstrating strong organizational and time management skills.
  • Welcomed customers and helped determine their needs.

Work Experience

Capricorn Engineering And Drafting Services
03.2023 - 03.2023
  • Completed a one-week work experience program at Capricorn Engineering and Drafting Services architectural firm.

Skills Attributed To This Work Experience:

  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.

Volunteer

Emerald Scout Group
01.2014 - Current
  • Welcomed customers and answered questions
  • Followed safe food handling practices during the preparation of food for BBQs
  • Removed trash and debris from highways, parks and other public locations
  • Adhered to high level of standards and values, and maintained professional demeanor

Education

Honours Program 2020-2023 -

Emerald State High School
Emerald, QLD

Skills

  • Customer Service
  • Reliable and Trustworthy
  • Strong Work Ethic
  • Teamwork and Collaboration
  • Multitasking and Organization
  • Cash Handling and Management
  • Reliability and Punctuality
  • Hospitality Service Experience
  • Goal-Oriented Mindset

Accomplishments

  • I won the academic Gold Award at Emerald State High School 2020-2023
  • 2022 Junior SRC President
  • Central Highland's Interact Group President 2022-2024
  • I was nominated for Central Highlands Australia Day Youth of the Year in 2020.
  • I won the HASS award at St Patrick's Primary School in 2019.
  • Patrol Leader at Emerald Scout Group 2020-2021
  • As a member of the Emerald Scouts Group I have been involved in the Red Shield Appeal, Clean Up Australia Day, Australia Day BBQ and other functions that have involved dealing with the public and representing Scouts.
  • I am a member of the Central Highland's Interact Group - a youth branch of Rotary. As a member I have helped organise and run charity events, including the running of several BBQs where I have had to serve customers and manage money.


References

  • Nahroon Nazim, nnazi1@eq.edu.au, Head of Mathematics Department, Emerald State High School
  • Huu Nguyen, hnguy249@eq.edu.au, Japanese Teacher, Emerald State High School
  • Belle Sun, 0413 672 768, ABC Chinese Restaurant Owner

Certification

  • Responsible Service of Alcohol (RSA) Certificate
  • Certificate Two in Skills for Work and Vocational Pathways
  • Certificate Three in Aviation


Timeline

Work Experience

Capricorn Engineering And Drafting Services
03.2023 - 03.2023

Causual Employee

ABC Chinese Restaurant
08.2022 - 06.2024

Volunteer

Emerald Scout Group
01.2014 - Current

Honours Program 2020-2023 -

Emerald State High School
Michael Ross