Michael Sams
Gunderman
Summary
With a proven track record at Neopost, I excel in driving business growth and leading high-performance teams. Leveraging exceptional interpersonal communication and operations management skills, significantly enhancing customer relations and employee satisfaction. My approach focuses on strategic planning and mentorship, achieving substantial profitability and team development. Energetic and adaptable professional with strong leadership and organizational skills. Understands business operations and financial management, with expertise in strategic planning and team coordination. Committed to driving growth and efficiency while fostering positive workplace culture. Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
31
31
years of professional experience
Work History
General Manager
Display Power
08.2018 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations, and contract details.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Regional Sales Manager
Neopost
01.2011 - 07.2018
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
- Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
- Finalized sales contracts with high-value customers.
- Consistently exceeded annual territory revenue goals by prioritizing high potential accounts and executing customized action plans.
- Mentored new hires on best practices for building rapport with clients, ultimately contributing to a higher retention rate of customers within the territory.
- Executed successful promotional events and trade shows.
- Managed team of 18 regional sales representatives and consistently achieved high sales targets.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Implemented systems and procedures to increase sales.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Senior Business Development Manager
Smart Tec
01.2006 - 01.2011
- Developed strong relationships with key clients, leading to long-term partnerships and increased loyalty.
- Collaborated with cross-functional teams to develop comprehensive proposals for prospective clients.
- Increased sales revenue by strategically identifying and pursuing new business opportunities.
- Exceeded annual sales targets consistently by cultivating a high-performance team culture focused on results.
- Restructured pricing strategies based on market conditions, ensuring competitiveness while maintaining profitability.
- Delivered presentations at conferences and trade shows, showcasing products/services and generating leads.
- Enhanced customer satisfaction by resolving issues promptly and implementing feedback-driven improvements.
- Mentored junior staff members on best practices in business development, fostering professional growth within the team.
- Optimized the sales funnel through data-driven insights, streamlining processes for improved efficiency.
- Aligned sales objectives with corporate goals by creating strategic plans that balanced short-term wins with long-term sustainability.
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
Director
Tyres & More
04.2000 - 12.2006
- In April 2000, I opened my own tyre and mechanical business in Richmond, NSW.
Starting the business without a client base was a daunting experience, especially since I had just purchased my first residential property.
Using my previous business development experience, I managed to secure 65% of the local trade businesses within 12 months and employed four staff members. Our growth continued, and by 2006, we had transformed from a startup into a company that generated an annual turnover of $2.6 million.
I had satisfied my curiosity of opening and managing a successful small retail business and sold the business at the end of 2006 to return to my true passion of corporate sales and management. - Below are just some of the duties performed with in my timeas a bluishness owner .
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Project Manager
Anton Civil
02.1994 - 12.1999
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Provided detailed project status updates to stakeholders and executive management.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
Education
No Degree - Year 10
Cranebrook High School
06-2017
MBA - Management
Macquarie University
Sydney, NSW05-2012
Skills
- Leadership and team building
- Problem resolution
- Effective leader
- Time management
- Training and coaching
- Staff management
- Customer relations
- Relationship building
- Goal setting
- Employee scheduling
- Verbal and written communication
- Staff training and development
- Motivation
- Schedule management
- Exceptional interpersonal communication
- Workflow planning
- Recruitment
Accomplishments
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
- Supervised team of 18 staff members.
- Collaborated with team of 30 in the development of Sydney airport refurbishment.
- Marketing - Implemented marketing strategies which resulted in 60% growth of customer base.
- Resolved product issue through consumer testing.
Timeline
General Manager
Display Power
08.2018 - Current
Regional Sales Manager
Neopost
01.2011 - 07.2018
Senior Business Development Manager
Smart Tec
01.2006 - 01.2011
Director
Tyres & More
04.2000 - 12.2006
Project Manager
Anton Civil
02.1994 - 12.1999
No Degree - Year 10
Cranebrook High School
MBA - Management
Macquarie University
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