Courtney Ellem
Mount Hunter,NSW
Summary
Experienced Recruitment Specialist with a strong passion for delivering exceptional experiences for both employers and candidates, now seeking to expand my expertise in mentoring and supporting clients on their journey. Known for my unwavering commitment to excellence and customer service, I thrive in fast-paced, dynamic environments. Dedicated to continuous learning and professional growth, I was honored as Employee of the Month three months after joining the team and achieved the highest activity level in the quarter. Successfully facilitated the hiring of over 240 employees within a year, showcasing my ability to drive company growth through strategic recruitment and talent acquisition
Overview
10
10
years of professional experience
1
1
Certification
Work History
Recruitment Coordinator
Zeal Futures
05.2023 - Current
- Leading Recruitment Coordinator at Zeal Futures, working to fill upwards of 75 apprentices and trainees across NSW & QLD
- These opportunities span a diverse range of sectors, including Mining, Manufacturing, Local Government, and more
- Maintained open lines of communication throughout the entire recruitment process, fostering positive relationships with both candidates and Host Employers.
- Partnered with external agencies when needed to expand the reach of talent pools and improve candidate quality.
- Conduct candidate searches within the existing database to identify suitable applicants, utilizing platforms to conduct these searches
- Coordinate and manage the recruitment process from start to finish, arranging pre-employment stages and components based on the fields or site requirements
- Organize meetings with relevant stakeholders to discuss strategies to successfully fill the vacancies
- Conducted comprehensive phone interviews to pre-screen candidates, saving time for hiring managers in the interview process.
- Participated in community engagement events, including school expos and diversity seminars, to promote awareness of various career pathways
Recruitment Consultant
Protech
11.2022 - 05.2023
- Supported advertising of job vacancies tailored to client requirements within the Civil and Industrial sectors.
- Reviewed candidate resumes and conducted phone screening interviews.
- Administered physical assessments, urine drug tests, and breathalyzer alcohol tests.
- Served as the main point of contact between the company, clients, and candidates.
- Managed timesheet tracking and approval follow-ups.
- Prepared and reviewed engagement letters based on pay rule classifications.
- Oversaw compliance management for on-site employees
Recruitment Consultant
Programmed Skilled Workforce
10.2020 - 11.2022
- Posted job vacancies aligned with client requirements.
- Screened resumes and conducted phone interviews with candidates.
- Interviewed candidates and conducted reference checks.
- Acted as a liaison between the company, clients, and candidates.
- Assigned temporary employees and managed their work schedules.
- Communicated workforce changes to clients.
- Ensured equitable shift distribution among employees.
- Handled compliance issues and generated monthly review reports.
- Expanded business opportunities for Programmed through proactive lead generation.
Recruitment Consultant
Summit Recruitment
06.2020 - 09.2020
- Facilitated employee onboarding processes.
- Assisted in advertising vacancies based on client requirements and created marketing materials.
- Placed temporary employees, ensuring best practices for Summit Recruitment and exceeding client expectations.
- Reviewed applicant resumes and conducted phone screenings.
- Conducted candidate interviews and reference checks.
- Served as the primary liaison between the company, clients, and on-site employees.
Recruitment Account Manager
Kelly Services/Programmed Skilled Force
11.2019 - 04.2020
- Reclaimed market share within the existing client base.
- Managed payroll processing and addressed payroll inquiries.
- Conducted performance reviews, driving improvements in performance, compliance, and conduct.
- Prepared and delivered Quarterly Business Reviews.
- Ensured timely escalation and resolution of client concerns.
- Held overall responsibility for on-site recruitment service delivery to clients.
- Engaged continuously to support WHS compliance, safety standards, and employee retention and growth.
- Scheduled and rostered on-site employees.
- Supported recruitment activities.
Recruitment Account Manager
Action Workforce (Ashley Services Group)
03.2019 - 11.2019
- Placed temporary employees to uphold best practices for Action Workforce and exceed client expectations.
- Conducted employee onboarding and inductions.
- Assisted with phone screenings and interviews.
- Recovered market share within the existing client base.
- Built and maintained strong relationships with clients and the casual workforce.
- Tracked and managed performance reviews with managers and employees.
- Coordinated toolbox talks and safety meetings with employees.
- Ensured clients received requested services and support.
- Managed rostering for on-site employees.
- Provided WHS support, ensuring ongoing safety compliance.
Recruitment Consultant
Concept Engineering (Ashley Services Group)
08.2017 - 08.2017
- Supported advertising of job vacancies aligned with client needs.
- Reviewed applicant resumes and conducted phone screenings.
- Interviewed and performed reference checks for new candidates.
- Served as the primary liaison between the company, clients, and candidates.
- Placed temporary employees to uphold best practices for Concept Engineering and exceed client expectations.
- Generated new business opportunities for Concept Engineering through proactive lead generation.
Administrator
Hix Group
11.2016 - 08.2017
- Handled reception and administrative tasks, including data entry, managing phone inquiries, preparing presentations, and file maintenance.
- Managed accounts receivable processes.
- Scheduled jobs for plumbing and electrical teams.
- Set up company devices (phones, laptops, and tablets) for tradespeople.
- Assisted with HR duties, such as conducting NCC and Working with Children checks, and arranging interviews.
Sales Support/Reception
Semco Equipment Sales
11.2014 - 10.2016
- Managed reception duties, responding to telephone and in-person sales inquiries.
- Processed RMS registrations for construction and agriculture machinery.
- Oversaw social media account management.
- Coordinated travel arrangements for staff and directors.
- Provided daily PA support to the CEO, CFO, and Operations Manager.
- Assisted with event planning and coordination.
- Handled administrative tasks, including report distribution, data entry, file maintenance, and presentation preparation.
- Supported accounts receivable functions.
Education
High School Diploma -
St Clair High School
St Clair NSWSkills
- Talent Management
- Diversity Recruitment
- End to End Recruitment
- Customer Relationship Management
- Background & Security Checks
- Resume Screening & Interviewing
- Candidate Sourcing
- Team Leadership
- Onboarding Processes
Certification
General Construction Induction Card (White Card)
Mental Health First Aid Training
Drivers Licence
Working With Children Check
Timeline
Recruitment Coordinator
Zeal Futures
05.2023 - Current
Recruitment Consultant
Protech
11.2022 - 05.2023
Recruitment Consultant
Programmed Skilled Workforce
10.2020 - 11.2022
Recruitment Consultant
Summit Recruitment
06.2020 - 09.2020
Recruitment Account Manager
Kelly Services/Programmed Skilled Force
11.2019 - 04.2020
Recruitment Account Manager
Action Workforce (Ashley Services Group)
03.2019 - 11.2019
Recruitment Consultant
Concept Engineering (Ashley Services Group)
08.2017 - 08.2017
Administrator
Hix Group
11.2016 - 08.2017
Sales Support/Reception
Semco Equipment Sales
11.2014 - 10.2016
General Construction Induction Card (White Card)
Mental Health First Aid Training
Drivers Licence
Working With Children Check
High School Diploma -
St Clair High School
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