MICHAEL SHEHATA
Craigieburn,VIC
Summary
Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Director
Bulkwholesale Australia Pty Ltd
10.2016 - Current
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Established departmental performance goals and provided feedback for underperforming areas.
- Monitored and coordinated workflows to optimize resources.
- Formed strategic partnerships and connected with potential clients to drive business development.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Evaluated company documentation to verify alignment with regulatory requirements.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Assisted with sales and marketing strategies to foster achievement of revenue goals.
- Optimized operational processes using analytics tools to address client-specific metrics.
- Drafted and distributed reports to assist board members with critical business decisions.
- Monitored expenditures to mitigate risk of overages.
- Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results.
- Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.
- Conducted meetings with staff to discuss production progress and to attain production objectives.
- Observed tight deadlines and strict budgetary controls to avoid waste and streamline costs.
- Devised and implemented strategies to create new revenue streams and cut operational costs.
- Found appropriate stories and ideas for programming to engage target audiences and hook customers.
- Crafted plan for breaking news events and trained and prepared entire staff on how to handle such scenarios.
- Create advertising Campaigns using Google Ads, Facebook Meta Ads, TikTok, Instagram and other social media platforms.
- Generate a monthly Newsletter to 18K+ subscribers to advise of New products and upcoming Specials
- Connect with various marketplaces such as Amazon FBA, Catch, MyDeal, Woolworths Everyday, eBay and more.
SALES MANAGER
OPTUS BUSINESS DIRECT
01.2009 - 03.2014
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Education
ASSOCIATE DIPLOMA OF BUSINESS MARKETING - BUSINESS MARKETING
MELBOURNE INSTITUTE OF TEXTILES
Brunswick, VIC10.2007
Skills
- Manage Financing
- Marketing Activities Management
- Issue Resolution
- Negotiation
- Coordinate Projects
- Task Delegation
- Organizational Development
- Contract Bid Proposals
- Financial Management
- Budget Management
- Capital Spending
- Innovation and Creativity
- People Management
Websites
Timeline
Director
Bulkwholesale Australia Pty Ltd
10.2016 - Current
SALES MANAGER
OPTUS BUSINESS DIRECT
01.2009 - 03.2014
ASSOCIATE DIPLOMA OF BUSINESS MARKETING - BUSINESS MARKETING
MELBOURNE INSTITUTE OF TEXTILES
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