- Volunteering for community initiatives to give back to local communities and make a positive impact.
- Outdoor Cooking
- Fishing / Camping / Hunting
- Animal Welfare Advocacy and Conservation
- Music
- CNC machining and Technology
Hi, I’m
Michael Shelton
48 Ring St, Inverell,NSW
" Courage is rightly esteemed the first of Human Qualities because it is the quality that guarantees all others"
" Success is not final, Failure is not fatal: It is the courage to continue that counts"
"We make a living by what we get, but we make a life by what we give"
Winston Churchill
Work Preference
Summary
Community Support Worker
An encouraging Supervisor in community support services. Problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact community access for the elderly and people with a disability. Dedicated to enhancing client wellbeing and empowerment.
Outstanding knowledge of Community Support Services.
A community support professional with track record of fostering positive relationships and providing meaningful assistance to individuals in need. Skilled in developing personalized support plans and addressing unique challenges. Team-oriented, adaptable, and reliable with strong focus on achieving impactful results.
Professional with proven track record in providing exceptional support and care within communities. Adept at building strong relationships, ensuring effective communication, and addressing diverse needs. Strong team collaborator focused on delivering impactful results and adapting to changing circumstances. Skilled in crisis intervention, active listening, and conflict resolution. Known for reliability and compassionate approach.
A passion for cooking and a Demonstrated ability to partake in food safety practises and meal preparation within the kitchen environment to ensure client nutritional needs are met.
Demonstrated ability to deliver services directly to Clients and Carers as per Cert IV in Disabilities NSW
Business Owner / Manager
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
37
years of professional experience
1
Certification
Work History
Kingfisher Lures Australia
Owner / Manager
01.2020 - Current
Job overview
- Developed innovative lure designs to enhance market competitiveness.
- Designed and manufactured state of the art CNC machinery to facilitate production efficiency.
- Utilized CAD/CAM software in the production of product
- Oversaw production processes, improving quality and efficiency standards.
- Cultivated partnerships with suppliers to optimize material sourcing.
- Trained and mentored staff in operational best practices and safety protocols.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Expanded business into new markets,
Inverell Fishing and Hunting
Retail Manager / Owner
02.2009 - 12.2019
Job overview
- Directed daily operations to enhance customer service and drive sales performance.
- Managed inventory levels, ensuring optimal stock availability and efficient replenishment processes.
- Implemented marketing strategies that increased store traffic and promoted special events or promotions.
- Analyzed sales data to identify trends, adjusting merchandising strategies accordingly for maximum impact.
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Oversaw store compliance with health and safety regulations, maintaining a safe shopping environment.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
- Exhibited excellent people skills during interaction with employees and customers.
Kirinari Community Services
Community Support Worker - Supervisor
05.2005 - 02.2009
Job overview
- Developed and implemented tailored care plans to meet diverse client needs and goals.
- Facilitated community integration activities, promoting social connections and participation.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
- Strengthened family dynamics by facilitating open communication channels between clients and their loved ones.
- Streamlined documentation processes, improving efficiency in record-keeping and compliance reporting.
- Connected clients with appropriate community resources, effectively navigating complex systems on their behalf.
- Conducted comprehensive needs assessments to tailor support services for individual client requirements.
- Kept case files updated, accurate and aligned with requirements.
- Coordinated and managed volunteer activities for community service projects.
- Developed training programs to support staff development and skill enhancement initiatives.
- Mentored junior staff in best practices for client engagement and support strategies.
- Developed and maintained strong, supportive relationships with clients to promote mental health and emotional well-being.
- Coordinated with different service providers to meet clients' individual needs.
- Assisted clients with obtaining housing, employment and support resources.
Kirinari Community Services
Community Support Worker - Supervisor
01.2004 - 05.2005
Job overview
- Facilitated community integration for individuals with disabilities through personalized support plans.
- Maintained accurate case records to track progress, sharing relevant updates with supervisory staff and stakeholders as needed.
- Tracked service activities and outcomes against outlined plans and goals.
- Assisted clients with obtaining housing, employment and support resources.
- Developed and maintained strong, supportive relationships with clients to promote mental health and emotional well-being.
- Coordinated with different service providers to meet clients' individual needs.
- Assisted in preparing and providing appropriate and nutritional meals to clients
KingFisher Lures Australia
Owner / Manager
11.1999 - 06.2003
Job overview
- Developed innovative fishing lure designs that increased customer engagement.
- Developed and engineered injection molds to facilitate production efficiency
- Managed day-to-day business operations.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Established marketing strategies that enhanced brand visibility in competitive markets.
- Oversaw financial operations, optimizing budgeting and reducing operational costs.
Austar
Satellite Communications Contractor
08.1996 - 11.1999
Job overview
- Trained and supervised junior contractors on installation techniques and safety protocols.
- Maintained inventory of tools and materials, optimizing resource allocation for installations.
- Used hand tools, power drills, multi-meters and watt meters.
- Met with customers onsite to develop installation strategy and coordinated with staff to facilitate access to product locations.
- Adapted installation procedures to accommodate unique site conditions, overcoming challenges with creative solutions.
- Used satellite communications equipment to accurately read sateliite frequencies for installation of satelite dishes
H.N. Mclean Retirement Village
Activities Officer
03.1993 - 05.1996
Job overview
- Designed and facilitated recreational and social programs to help older adults and people with disabilities maintain a positive mindset and enhance their quality of life
- Prepared reports for management regarding status and progress of recreational activities.
- Performed assessments on activity programs to determine what specific activities were suitable.
- Responsible for planning and delivering recreational, social, and wellness activities for elderly residents
- Supported participation: encouraging residents of all ages and cultures to join activities in a comfortable and inclusive way
H.N. Mclean Retirement Village
Wardsman / Releif Officer
02.1989 - 02.1993
Job overview
- Supported daily operations as part of a highly skilled team, delivering personal care to the elderly
- Provided a high level of support to all residents which includes assisting clients with domestic duties, personal care, medication, resident therapy and meals..
- Assisted nursing staff with patient care tasks, ensuring adherence to safety protocols and hygiene standards.
- Supported residents with daily living activities, fostering independence and comfort in a residential setting.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Documented care actions by completing records and logs in medical software system.
- Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
- Facilitated efficient patient transfers, reducing risk of injury through proper body mechanics and use of assistive devices.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Education
Inverell High SchoolInverell
High School Diploma
Skills
- excellence in customer relations
- Strong interpersonal skills
- Excellence in relationship building
- High degree of verbal and written communication
- High degree of computer skills ( (Word, Excel, Outlook, CAD/CAM modelling and machining software )
- Project estimating
- Staff management
- Marketing
- Business development
- Budget development
- Service quality assurance
Accomplishments
- My greatest accomplishment has been raising my son who has Autism, as a single parent.
He is now almost 18 yrs of age and has developed into an
outstanding young man who shows respect and empathy towards
others.
He has now secured an apprenticeship in the Building Industry.
My greatest gift to him has been Resilience.
- Built my own manufacturing business from scratch, which has become a powerful brand in the Australian Fishing Tackle Industry.
Affiliations
Kingfisher Copeton Invitational Tournament / NSW State Fishering
Certification
CHC43121 - Certificate IV in Disability Support
Interests
Timeline
Owner / Manager
Kingfisher Lures Australia
01.2020 - Current
Retail Manager / Owner
Inverell Fishing and Hunting
02.2009 - 12.2019
Community Support Worker - Supervisor
Kirinari Community Services
05.2005 - 02.2009
Community Support Worker - Supervisor
Kirinari Community Services
01.2004 - 05.2005
Owner / Manager
KingFisher Lures Australia
11.1999 - 06.2003
Satellite Communications Contractor
Austar
08.1996 - 11.1999
Activities Officer
H.N. Mclean Retirement Village
03.1993 - 05.1996
Wardsman / Releif Officer
H.N. Mclean Retirement Village
02.1989 - 02.1993
Inverell High School
High School Diploma