Michael Sheridan
Melbourne
Summary
Experienced with route optimization, ensuring timely and accurate deliveries. Utilizes strong organizational skills to manage multiple deliveries efficiently. Track record of maintaining customer satisfaction through consistent and reliable service.
Overview
12
12
years of professional experience
Work History
Sales Consultant
Iselect
04.2022 - 03.2025
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Business Development Manager
Victorian Power Savers
01.2021 - 02.2022
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
Courier
Peter Sadler Transport
10.2017 - 02.2020
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Performed Vehicle safety & inspections prior to delivery.
Order Selector
Melbourne Liquor Distribution Centre
01.2013 - 04.2017
- Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
- Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
- Safely and Successfully handling and preparing Alcohol & Miscellaneous items & getting orders ready for delivery.
- Expedited order processing timeframes with thorough knowledge of warehouse layout for quick item retrieval.
Education
High School Diploma -
Keilor Downs College
Melbourne, VIC12-2010
Skills
- Time management
- Customer relationship management
- GPS and route planning
- Working independently
- Problem-solving
- Customer service
- Attention to detail
- Package handling
Timeline
Sales Consultant
Iselect
04.2022 - 03.2025
Business Development Manager
Victorian Power Savers
01.2021 - 02.2022
Courier
Peter Sadler Transport
10.2017 - 02.2020
Order Selector
Melbourne Liquor Distribution Centre
01.2013 - 04.2017
High School Diploma -
Keilor Downs College
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