Summary
Overview
Work History
Education
Skills
Timeline
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Michael Spalding

Killarney Vale,NSW

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

23
23
years of professional experience

Work History

Self Employed

Byron Leather
12.2016 - Current
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • As a one man business, was involved with design creation and sales of stock and custom made leather goods
  • Use of drawing software to create designs for laser engraving and cutting.
  • Manage the pre order of materials to ensure smooth customer experience in getting orders quickly.
  • Manage website, accounting and social media.
  • Think outside the box as a small business owner in order to maintain and increase sales.

Licensee

Railway Friendly Bar
03.2010 - 11.2015
  • Managed a team environment in a busy Byron Bay Hotel
  • Was responsible for all legal dealings within the Liquor Act
  • Organised all staffing rosters and maintained all stock control
  • Organised and booked live music 7 days a week
  • Helped project manage a full kitchen and bar renovation whilst still trading
  • Dealt with the public on a daily basis interacting and providing a positive experience for all, even when being asked to leave the premises due to legal requirements


Bar Manager

Hotel Great Northern
10.2006 - 03.2010
  • Ensured smooth operations during peak hours with effective staff scheduling and delegation of tasks.
  • Boosted revenue by developing promotional events and cultivating relationships with local vendors for cross-promotional opportunities.
  • Maintained a clean, safe, and inviting atmosphere through consistent enforcement of health and safety regulations.
  • Fostered a positive work environment by providing ongoing support, training, and mentoring to bar staff.
  • Cultivated a loyal customer base by delivering exceptional service experiences, resolving complaints promptly, and soliciting feedback for continuous improvement efforts.
  • Assisted in recruiting top talent for the bar team through careful candidate screening, interviewing, hiring decisions, and onboarding processes.
  • Supported event planning initiatives by coordinating with clients to accommodate special requests or customizations within budget constraints.
  • Facilitated ongoing communication between bar staff and restaurant kitchen team to ensure seamless service delivery during busy meal periods.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Closed out cash register and prepared cashier report at close of business.
  • Managed staff schedules and maintained adequate coverage for all shifts.

Kitchen Designer

Harvey Norman Design And Renovations
04.2001 - 10.2006
  • Enhanced kitchen functionality by creating custom designs tailored to individual client needs.
  • Increased customer satisfaction through meticulous attention to detail and a focus on optimal space utilization.
  • Assisted clients in selecting materials, finishes, and appliances for cohesive kitchen design projects.
  • Streamlined the design process by utilizing advanced software tools, resulting in accurate project estimates and timely completion.
  • Built strong relationships with clients by providing exceptional service and frequent communication throughout the entire design process.
  • Presented innovative solutions to complex design challenges, maximizing both aesthetics and functionality within limited spaces.
  • Created visually appealing 3D renderings to help clients visualize their new kitchen space before construction began.
  • Designed detailed kitchen layouts based on client needs, budgets and available supplies.
  • Selected flooring, counters, cabinets and appliances based on client needs and budgets.

Education

Bachelor of Science - Architecture

University of Sydney
Sydney, NSW

Skills

  • Multitasking Abilities
  • Good Telephone Etiquette
  • Task Prioritization
  • Project Planning
  • Excellent Communication
  • Active Listening
  • Organization and Time Management
  • Microsoft Office

Timeline

Self Employed

Byron Leather
12.2016 - Current

Licensee

Railway Friendly Bar
03.2010 - 11.2015

Bar Manager

Hotel Great Northern
10.2006 - 03.2010

Kitchen Designer

Harvey Norman Design And Renovations
04.2001 - 10.2006

Bachelor of Science - Architecture

University of Sydney
Michael Spalding