Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Spencer

Numurkah,VIC

Summary

Dynamic and reliable retail worker at Limo’s Mitre 10, skilled in customer service and POS operations. Proven ability to enhance the shopping experience through effective communication and teamwork. Experienced plumbing apprentice with hands-on training, demonstrating problem-solving skills and a commitment to safety protocols.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Personal Carer

RT and MJ Nelson (grandparents)
05.2025 - Current
  • Provided emotional support during difficult times, offering companionship and empathy to enhance mental wellbeing.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Maintained a clean, safe, and organized living environment for patients, promoting overall well-being and satisfaction.
  • Enhanced patient comfort by providing compassionate care and assistance with daily living tasks.
  • Provided transportation to medical appointments and social engagements, supporting patient independence and community involvement.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Light meal preparation
  • Taken over management of garden - pruning, mowing, spraying, weeding
  • Managing firewood supply- sourcing wood, chopping, using mechanical woodsplitter ,carting and storage
  • Home maintenance tasks including cleaning out roof gutters, washing windows

Retail Worker

Limo’s Mitre 10
04.2023 - 01.2025
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Preparation of complex building orders for delivery to work sites
  • Experience operating forklift under supervision
  • Handled deliveries of various building supplies, farm equipment and hooking up house gas bottles while testing for leaks and ensuring the correct execution of safety protocols
  • Assembly of products for display and customers to purchase eg garden equipment, furniture and storage solutions
  • Stocktake

Plumbing Apprentice

Rankin Plumbing
12.2022 - 03.2023
  • Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
  • Listened to instructions from journeyman plumber, gaining valuable onsite job training.
  • Performed basic and semi-skilled work under supervision and instruction from lead plumber.
  • Removed old sinks, toilets, and pipes in preparation for installation of new fixtures.
  • Attended weekly planning meeting where scheduling of tasks was discussed
  • Attended TAFE in keeping with apprenticeship requirements

Labourer for Concreting

Shane Miller
11.2022 - 12.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.

Kitchen Hand

Shamrock Hotel Numurkah
01.2020 - 04.2020
  • Maintained well organised work area. Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
  • Plated and presented food following chef requirements. Delivered meals from kitchen to dining room
  • Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.

Education

Victorian Certificate of Education -

St Mary of The Angels Secondary College
Nathalia, VIC
11.2022

Skills

  • Customer service
  • Reliability and punctuality
  • Problem-solving
  • POS system operation
  • Honest and dependable
  • Team cooperation
  • Strong communication and interpersonal skills

Certification

- Manual drivers license

- Working with children check

- Construction safety induction (white card)

- Food Handling course

- First Aid course

Timeline

Personal Carer

RT and MJ Nelson (grandparents)
05.2025 - Current

Retail Worker

Limo’s Mitre 10
04.2023 - 01.2025

Plumbing Apprentice

Rankin Plumbing
12.2022 - 03.2023

Labourer for Concreting

Shane Miller
11.2022 - 12.2022

Kitchen Hand

Shamrock Hotel Numurkah
01.2020 - 04.2020

Victorian Certificate of Education -

St Mary of The Angels Secondary College
Michael Spencer