Ambitious Management Trainee with customer-focused approach. Strong leader and communicator with good multitasking and organizational skills. Proficient in MS office and POS software, quick to learn new programs.
Overview
17
17
years of professional experience
Work History
Manager in Training
Beacon Lighting
02.2017 - Current
Enhanced team productivity by providing ongoing training and coaching to staff members.
Managed store planograms and merchandising to maintain store visual appeal.
Built relationships with trade customers to encourage repeat business.
Helped customers identify needed products and understand the key feature of multiple options.
Customer Service Associate
KFC
02.2007 - 02.2017
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Handled customer complaints, and issues that arose.
Maintained store cleanliness, with focus on food hygiene.
Education
Bachelor of Design - Industrial Design
Queensland University of Technology
Brisbane, QLD
12.2015
Skills
Technical skills
Customer Service
Business Administration
Staff Development
Computer Skills
Teamwork
Refrences
Krys Stopher, previous Store Manager - Ph. 0447783506
Cathy Barnes, current Assistant Manager - Ph 0451066624