Open To Work
Michael-Tam NGUYEN
Yagoona
Work Preference
Summary
Dynamic professional with a proven track record as a Community Liaison Officer at the Department of Education, excelling in community engagement and communication. Skilled in financial reporting and team leadership, I successfully organized events that strengthened community ties and enhanced educational outreach, fostering collaboration and support among diverse stakeholders.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
1
1
year of post-secondary education
Work History
High school Community Liaison Officer
Department of education
Condell Park
04.2025 - Current
- Collaborated with teachers to identify community needs and resources.
- Organized community events to foster engagement with education initiatives.
- Assisted in developing outreach materials for parents and stakeholders.
- Maintained communication with local organizations to promote educational resources.
- Engaged families in school activities to strengthen community ties.
- Responded promptly to inquiries from constituents regarding resource availability or other matters pertaining to their well-being.
- Established relationships with management, local leaders and community members to achieve program objectives.
- Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
- Maintained accurate records and documented client data in company databases.
Business Owner
Rolls sixty-six
North Sydney
07.2022 - Current
- Managed daily operations and staff scheduling for efficient business flow.
- Developed marketing strategies to enhance brand visibility and attract customers.
- Oversaw inventory management to maintain optimal stock levels and reduce waste.
- Implemented customer service training to improve team interactions and satisfaction.
- Analyzed sales trends to develop targeted promotions and boost revenue.
- Kept records for production, inventory, income, and expenses.
- Determined pricing for products or services based on costs and competition.
- Interviewed, trained, and supervised employees.
- Kept up-to-date on regulatory changes affecting business operations.
Accountant
H & R BLOCK
Parramatta
05.2020 - 04.2022
- Prepared and analyzed financial statements for individual and business clients.
- Assisted clients with tax preparation and filing using proprietary software.
- Reviewed client documents for accuracy and compliance with tax regulations.
- Utilized accounting software to streamline reporting and improve efficiency in tasks.
- Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
- Managed accounts payable and receivable, improving cash flow management.
Education
Certificate 4 In School Based Education Support - Teachers Aide
ITAC
02.2026 - 03.2026
Diploma Of Accounting - Accounting And Finance
Accounting And Finance
01.2010 - 11.2010
Skills
- Community engagement
- Financial reporting
- Customer service
- Data management
- Team leadership
- Marketing strategy
- Communication skills
- Cultural sensitivity
- Staff education and training
- Time management
- Excellent communication
- Conflict resolution
- Decision-making
- Problem-solving
Timeline
Certificate 4 In School Based Education Support - Teachers Aide
ITAC
02.2026 - 03.2026
High school Community Liaison Officer
Department of education
04.2025 - Current
Business Owner
Rolls sixty-six
07.2022 - Current
Accountant
H & R BLOCK
05.2020 - 04.2022
Diploma Of Accounting - Accounting And Finance
Accounting And Finance
01.2010 - 11.2010