Michael UFI
Sydney
Summary
Dynamic Control Room Operator with ACES Group, skilled in system monitoring and regulatory compliance. Proven ability to manage crises effectively while fostering teamwork and collaboration. Recognized for enhancing operational efficiency through proactive problem-solving and adaptability, ensuring safety and smooth transitions during high-pressure situations.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Control Room Operator/Coorindator
ACES Group
- Managed crisis situations calmly under pressure, collaborating with team members to resolve problems quickly while minimizing potential impacts on operations.
- Ensured smooth transitions between shifts by maintaining clear communication lines with colleagues and providing comprehensive briefings on relevant issues.
- Demonstrated adaptability during periods of change, embracing new technologies or methodologies to improve overall control room functionality.
- Conducted regular reviews of operating procedures to ensure compliance with evolving regulatory requirements and industry standards.
Security Guard
ACES Group
08.2018 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Traffic Controller
ACES Group
04.2017 - 08.2018
- Communicated with team members using hand signals and radios.
- Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
- Assembled signs and cones to direct traffic through construction sites.
- Routed traffic around construction sites for worker and driver safety.
- Assisted in minimizing road congestion during peak hours, by effectively managing traffic signals and controlling vehicle movement.
Education
Statement Of Attainment - HLTAID001 - Provide First Aid
Affirm Training
Sydney, NSW2024
Statement Of Attainment - UOC - Chief Fire Warden
Affirm Training
Sydney, NSW2020
Certificate II - Security Operations
Allies Security Training
Sydney, NSW06.2017
Statement Of Attainment - Traffic Control Implementer / Traffic Control
Affirm Training
Sydney, NSW2017
Statement Of Attainment - UOC - Fire Warden
Affirm Training
Sydney, NSW2017
Statement Of Attainment - UOC - Respond To Emergencies in The Workplace
Affirm Training
Sydney, NSW2017
Skills
- System monitoring
- Security camera monitoring
- Proactive approach
- Incident reporting
- Situational awareness
- Regulatory compliance
- Data entry
- Teamwork and collaboration
- Team building
Certification
- NSW Security License Class 1A
- NSW Responsible Service of Alcohol + Responsible Service of Gambling.
- First Aid Certificate
- NSW Traffic Control Work Card
- NSW White Card
References
1. James KOSTAS
Mobile: 0402 969 732
(Services Manager, ACES Group) - Professional
2. Ben Perry
Mobile: 0488 782 401
(Personal)
Timeline
Security Guard
ACES Group
08.2018 - Current
Traffic Controller
ACES Group
04.2017 - 08.2018
Control Room Operator/Coorindator
ACES Group
Statement Of Attainment - HLTAID001 - Provide First Aid
Affirm Training
Statement Of Attainment - UOC - Chief Fire Warden
Affirm Training
Certificate II - Security Operations
Allies Security Training
Statement Of Attainment - Traffic Control Implementer / Traffic Control
Affirm Training
Statement Of Attainment - UOC - Fire Warden
Affirm Training
Statement Of Attainment - UOC - Respond To Emergencies in The Workplace
Affirm Training
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