Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Awards
Generic

MICHAEL UGLOW

Perth,WA

Summary

Dynamic and results-oriented Sales Management and Business Development Professional with over 30 years of success in the automotive, mining, heavy vehicle, light vehicle, and oil & gas industries. Expertise in forging and nurturing strategic business relationships, along with a strong track record as a highly effective negotiator. Recognised for unwavering loyalty and motivation, consistently driving teams to exceed targets and enhance profitability. Proven ability to leverage industry knowledge to deliver impactful solutions that elevate organizational performance.

Overview

25
25
years of professional experience

Work History

BDM Workshops and Labour Hire (Consultant)

BDS Mechanical
06.2025 - Current
  • Identify key locations for mechanical workshops to enhance opportunities for local mechanical work.
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers .
  • Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.

BDM Workshop Fit-out Specialist

A- FLO Equipment
06.2024 - 10.2024
  • Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
  • Generated new business with marketing initiatives and strategic plans.
  • Represented company and promoted products at conferences and industry events.
  • Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
  • Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.
  • Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.

Maintenance Facilities Specialist (Operations)

Mineral Resources
09.2023 - 06.2024
  • Work with site supervisors to create better and safer work places for the team
  • Performed routine facility walk-throughs to identify potential issues before they escalate into costly repairs or safety hazards.
  • Collaborated with cross-functional teams on facility projects, ensuring timely completion without disrupting daily operations.
  • Ensured safety compliance by coordinating routine audits, training sessions, and updating safety policies as needed.
  • Provided support during major facility renovations or expansions, ensuring minimal impact on employees' productivity levels during construction phases.
  • Coordinated facility-related safety trainings for employees, ensuring all personnel were knowledgeable about emergency procedures and response protocols.
  • Increased employee satisfaction with workspace conditions by addressing concerns promptly and implementing solutions that improved overall comfort levels.
  • Enhanced facility efficiency by conducting regular inspections and identifying areas for improvement.
  • Managed vendor relationships to secure the best pricing and service levels for facility-related contracts.
  • Align the equipment used in all workshops
  • Build business cases for funding approval
  • Stay in touch with best practice equipment
  • Regular site visits

Technical Sales Specialist (Mining & Heavy Vehicle)

Levanta Workshop Solutions
07.2021 - 09.2023
  • Identify new clients and opportunities throughout the automotive, mining, mechanical, heavy vehicle-haulage, and fleet sectors
  • Increase Levanta’s presence in the mining space
  • Identify opportunities to provide clients with additional products and services which would benefit the client and Levanta
  • Manage my pipeline via Hubspot CRM system and achieve quarterly and annual KPI’s and sales targets
  • Be the first point of contact for the clients and assist with their technical queries and provide solutions
  • Educated customers on product features and benefits, tailoring explanations to their specific requirements with clear examples.
  • Maximized profitability through skillful negotiation tactics while fostering long-term partnerships with satisfied clients.
  • Contributed to team success by sharing best practices, collaborating on projects, and mentoring junior colleagues.
  • Negotiated contracts successfully, securing favourable terms while adhering to company policies and guidelines.
  • Identified potential clients through research and networking activities, expanding the company''s reach within key industries.
  • Maintained detailed records of client interactions, ensuring comprehensive follow-up on leads and opportunities for future business growth.
  • Drove team revenue totals by bringing in top sales numbers.
  • Developed robust pipeline of sales opportunities by maintaining accurate information in CRM.
  • Resolved order issues efficiently and enhanced customer satisfaction ratings.
  • Used [Software] to maintain company database with essential account and sales information.
  • Established strong client relationships through excellent communication skills and product demonstrations.

Business Owner

Michael Uglow
01.2016 - 01.2021
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
  • Drove regional sales growth, implementing innovative marketing strategies and cultivating key partnerships.

Sales Person

Professionals Northern Coast
01.2013 - 01.2016
  • Develop my data base from a mixture of personal contacts and direct marketing
  • Research and create accurate market appraisals
  • Marketing of vendors properties
  • Mentoring junior sales people

Sales and Business Development Manager

Q-Boss Process Solutions
01.2011 - 01.2013
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Performed client research and identified opportunities for account growth, account penetration, and market expansion.
  • Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
  • Kept meticulous client notes and updated account information in company databases.
  • Collaborated closely with marketing teams to develop targeted campaigns that generated high-quality leads for the sales pipeline.
  • Leveraged industry events to network with potential clients, generating significant brand exposure and driving new business acquisition efforts.
  • Established valuable partnerships with complementary businesses, creating mutually beneficial synergies that accelerated growth for both parties.
  • Negotiated lucrative contracts with suppliers and vendors, securing favourable pricing and terms for the company.
  • Implemented CRM tools to better track sales opportunities and customer interactions.
  • Secured high-value accounts through persistent and strategic outreach efforts.
  • Represented company and promoted products at conferences and industry events.
  • Maintain relationship with five European manufacturers
  • Organize trade shows
  • Maintain presence on industry work package websites

Sales Manager – Jaguar & Aston Martin

BARBAGALLO
01.2001 - 01.2011
  • Company Overview: Three dealerships handle more than 12 car marques. Barbagallo Group employs over 140 staff in various Perth metropolitan locations.
  • Manage, supervise, and support the sales team for Jaguar and Aston Martin, managing 2 sales staff over a 12-year period – identifying and addressing performance gaps.
  • Oversee Sales Manager and 4 sales staff for used luxury cars.
  • Oversee Finance Manager, Receptionist, 2 stock controllers, 2 marketing staff, and 4 administration staff.
  • Ensure the delivery of exceptional customer service and product knowledge – meeting and exceeding client expectations.
  • Review, devise and implement winning presentation launches to consistently outperform competitors.
  • Evaluate competitive market trends and implement strategies to ensure growth – incorporating weekly reporting and consultation with Jaguar and monthly reporting and consultation to Aston Martin also strategic market trends analyzed with Deloittes on a quarterly basis.
  • Utilise VFACTS for computerised market analysis to keep in touch with our brands performance and competitor’s performance.
  • Foster long-term relationships with clients to ensure return business – currently attracting 60% repeat business using strategic events and marketing guidelines to facilitate as the client’s needs and preferences were quite different.
  • Participate in ongoing professional development with manufacturers, including product knowledge, leadership training, client events and customer satisfaction meetings.
  • Set and manage budgets for Jaguar and Aston Martin.
  • Facilitate weekly sales meetings – incorporating training and motivation.
  • Analyse monthly profit and loss figures for Jaguar and Aston Martin through Deloitte Motor Industry accounting group.
  • Oversee marketing campaigns incorporating–Sponsorship deals, print advertising, cinema advertising, TV campaigns and community-based initiatives.
  • Participate in ongoing professional development activities including a self-development course in 2007 through Human Synergistics International.
  • Frequently acting in role of General Manager in the absence of the owner.
  • During 2003 – 2008 duties included Used Vehicle Sales Manager / Buyer.

Education

High School Diploma -

Scarborough Senior High School
Perth, WA
11-1979

Skills

  • Effective communicator
  • Effective presentation skills
  • Sales and Marketing Expertise
  • Client Relationship Management
  • Customer Service Focused
  • Strong Negotiator
  • Sponsorship Deals
  • Proven Business Management
  • Team Leadership
  • Competitive Market Analysis
  • Business development and planning

Accomplishments

  • Jaguars comprise 13% of national market turnover.
  • Aston Martins comprise 15% of national market turnover.
  • WA contributes up to 8% of national market turnover for motor vehicles.

Timeline

BDM Workshops and Labour Hire (Consultant)

BDS Mechanical
06.2025 - Current

BDM Workshop Fit-out Specialist

A- FLO Equipment
06.2024 - 10.2024

Maintenance Facilities Specialist (Operations)

Mineral Resources
09.2023 - 06.2024

Technical Sales Specialist (Mining & Heavy Vehicle)

Levanta Workshop Solutions
07.2021 - 09.2023

Business Owner

Michael Uglow
01.2016 - 01.2021

Sales Person

Professionals Northern Coast
01.2013 - 01.2016

Sales and Business Development Manager

Q-Boss Process Solutions
01.2011 - 01.2013

Sales Manager – Jaguar & Aston Martin

BARBAGALLO
01.2001 - 01.2011

High School Diploma -

Scarborough Senior High School

Awards

Jaguar Customer Satisfaction 2009 / 2010, Jaguar Dealer of the Year 1997 / 1998 / 2003 / 2004 / 2005 / 2006 / 2007 / 2008

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MICHAEL UGLOW