Michael West
Hectorville,SA
Summary
Dynamic product operations professional with extensive expertise in managing products through their lifecycle, from supplier sourcing and production coordination to customer delivery. Proven ability to enhance customer experiences and ensure quality standards in premium retail environments. Recognized for meticulous attention to detail, organizational skills, and a commitment to delivering exceptional outcomes in event and activity management.
Overview
30
30
years of professional experience
Work History
Sales Associate
Schots Home Emporium
10.2019 - 11.2019
- Engaged customers and promoted products, enhancing the overall customer experience.
- Delivered high-quality customer service within a premium homewares retail environment.
- Supported stock management, merchandising, and store presentation to maintain an appealing store atmosphere.
Freelance Production & Sourcing Consultant
Look3D
11.2017 - 01.2019
- Sourced and managed international suppliers and product partners, ensuring alignment with project goals.
- Coordinated production timelines, purchasing, and delivery processes to meet project deadlines.
- Conducted supplier evaluations and supported quality assurance processes to maintain product quality.
Product Innovations Manager
Look3D
02.2017 - 11.2017
- Oversaw offshore production of 3D eyewear and accessories, ensuring alignment with project timelines.
- Collaborated with design, production, and commercial teams to achieve project milestones and enhance product offerings.
- Ensured products met safety, compliance and market standards.
Product Lead
Buzz Products Pty Ltd
07.2015 - 10.2016
- Managed purchasing and production processes for major international airline clients, ensuring timely delivery of high-quality products.
- Oversaw product quality and production schedules, aligning delivery requirements with client expectations.
- Coordinated supplier relationships and compliance inspections to enhance operational standards.
Product / Production Manager
Ryco Corporation Pty Ltd
04.2014 - 07.2015
- Led end-to-end product development for nursery products, ensuring alignment with market needs.
- Monitored product specifications from concept through delivery, achieving compliance with customer expectations.
- Coordinated supplier sourcing, production schedules, and quality control to maintain high standards.
Production Manager
Oxygen Marketing / Look3D
11.2009 - 11.2013
- Managed production operations for brand activation campaigns, ensuring timely execution and alignment with client objectives.
- Coordinated sourcing, supplier relationships, quality assurance, and shipping to maintain high-quality standards.
- Developed product concepts and provided creative production solutions that enhanced project outcomes.
TVSN & Retail Production / Visual Merchandising Roles
01.1990 - 01.2004
- Supported TV production environments including product preparation, set dressing and props coordination.
- Created engaging product presentations aligned with brand standards to support customer experience.
- Developed strong attention to detail through visual merchandising and retail display roles.
Education
Interior Design Decorating -
Online Courses Australia
Year 12 -
Gawler High School
Skills
Phone - Number
0410 532 341
Timeline
Sales Associate
Schots Home Emporium
10.2019 - 11.2019
Freelance Production & Sourcing Consultant
Look3D
11.2017 - 01.2019
Product Innovations Manager
Look3D
02.2017 - 11.2017
Product Lead
Buzz Products Pty Ltd
07.2015 - 10.2016
Product / Production Manager
Ryco Corporation Pty Ltd
04.2014 - 07.2015
Production Manager
Oxygen Marketing / Look3D
11.2009 - 11.2013
TVSN & Retail Production / Visual Merchandising Roles
01.1990 - 01.2004
Interior Design Decorating -
Online Courses Australia
Year 12 -
Gawler High School