Michael White
Croydon Hills,Australia
Summary
Talented Manager with expert team leadership, planning and organizational skills. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
3
3
years of professional experience
4
4
Certification
Work History
Manager
KFC
06.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Defined clear targets and objectives and communicated to other team members.
- Managed inventory control, cash control, and store closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Camp Counselor & Ropes Course Facilitator
Club Getaway
05.2023 - 09.2023
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to the supervisor.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
Education
Bachelor of Engineering - Aerospace Engineering
RMIT University
Melbourne, VIC10.2028
Skills
- Willingness to Learn
- Operational Efficiency and Safety
- Customer Service
- Cooperative Relationships
- Workplace Safety
- Management
- Attention to Detail
- Clear Communication
Certification
HLTAID009 - Provide cardiopulmonary resuscitation
HLTAID010 - Provide basic emergency life support
HLTAID011 - Provide First Aid
SITHFAB021 - Provide responsible service of alcohol
Timeline
Camp Counselor & Ropes Course Facilitator
Club Getaway
05.2023 - 09.2023
Manager
KFC
06.2021 - Current
Bachelor of Engineering - Aerospace Engineering
RMIT University
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