Michaela Devlin
St Kilda,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and willingness to learn and develop new skills.
Overview
6
6
years of professional experience
Work History
Food Safety and Quality Graduate
Dunbia (Beef/ Lamb Slaughter Plant)
10.2021 - 08.2023
- Monitored and controlled temperature of products.
- Kept eye on quality assurance information to review compliance against specifications and company standards.
- Audited internal activities and conducted thorough inspections.
- Documented and escalated deviations to supervisors and recommended resolutions.
- Developed and delivered training on quality assurance procedures and production operations.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
Customer Service Representative/ Supervior
ASDA (Walmart)
08.2017 - 10.2021
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Onboarded new employees with training and new hire documentation.
Retail Shop Assistant
Pound Stretcher
02.2017 - 08.2017
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Completed daily tasks accurately and on-time to support shop needs.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
Education
Bachelor of Science - Human Nutrition
Ulster University
Northern Ireland07.2021
Skills
- Quality Control Objectives
- Food Safety and Quality
- Quality Control Procedures and Requirements
- Staff Training
- Retail Sales Customer Service
- Microsoft word and Excel
- Minute Taking
- Document Control
- Problem-Solving Ability
- Administrative Support
- Documentation
Timeline
Food Safety and Quality Graduate
Dunbia (Beef/ Lamb Slaughter Plant)
10.2021 - 08.2023
Customer Service Representative/ Supervior
ASDA (Walmart)
08.2017 - 10.2021
Retail Shop Assistant
Pound Stretcher
02.2017 - 08.2017
Bachelor of Science - Human Nutrition
Ulster University
Similar Profiles
Tyler NasserTyler Nasser
Hygiene operative at DunbiaHygiene operative at Dunbia
Charlotte TrainCharlotte Train
Graduate trainee at DunbiaGraduate trainee at Dunbia
Juvin AvilaJuvin Avila
Butcher assistant at DunbiaButcher assistant at Dunbia
Sarah GoudieSarah Goudie
Part Time Worker at KFCPart Time Worker at KFC
Lucie DRAYTONLucie DRAYTON
Bartender Tequila & Mezcal at Lady T - TatianaBartender Tequila & Mezcal at Lady T - Tatiana