Michaela Farmer
Dee Why,Australia
Summary
Dedicated professional with excellent experience in various industries which has developmental great skill set.
Dependable and quick-learning team player with effective communication and organization skills. Dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
8
8
years of professional experience
Work History
Yacht Stewardess
CHAPMAN,SASSY, AFLIE AND CO, TERRAFERMA,AHOY CLUB
10.2022 - Current
- MY SASSY - Working onboard with owners and private guest charter assisting alongside the chef, with basic food preparation along with drink and cocktail service.
- MY AFLIE AND CO - Working on board as a sole stewardess helping alongside the captain for providing charter experiences and creating doing light cooking and creating platters for use before charter begins.
- TERRAFERMA - Working on-board assisting the support of the chief stewardess, with ensuring guest service runs smoothly on private charters and events.
- CHAPMAN YACHTING - working on board shadow and element assisting both chief stewardesses in catering for the guests , high level of detailing and cleaning before and after charter, bar service following rsa rules.
- AHOY CLUB - Working on board rascal for large group numbers, bar service and cocktail making, catering towards guests on board, keeping safety measure at a high level
Private Family Nanny
Various Families
06.2017 - Current
- Expirenece looking after children 4m - 5 years
- Built positive and nurturing environments to support child social and emotional growth.
- Personal assistant tasks for mothers in the past
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Communicating with parents about the child developments and daily routine
- Housekeeping duties upheld, also catering for pets in home as well to the highest of care
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
Customer Service/ Sales Associate
Kellyville Pets
09.2015 - Current
- Upholding highest levels of animal welfare needs and care for our puppies, kittens and small animals for over 8 years.
- Nominated and awarded - customer service representative of the year 2021 and 2022
- Assists large volume of customers on a daily basis with a positive attitude and an emphasis on customer satisfaction
- Team environment involvement as well as focus on individual initiated achievements
- Reporting back to management on the daily runnings of each shift
- Communicating with team members and assigning work tasks, including shift management
- Involved working with marketing material along with the marketing team
Administrative Assistant and Receptionist
Hills Academy Of Martial Arts
03.2018 - 04.2019
- Answered incoming calls, directing clients to individuals addressing specific needs
- Promoted maintenance of professional and courteous customer interactions across reception personnel.
- Oversaw office equipment maintenance to support continuous and uninterrupted operations.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled complaints and questions, and re-directed calls to other team members.
- Acted as first point of contact and set appointments for prospective clients.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Education
STCW 95 + -
Superyacht Crew Academy
2023
Retail Services III -
TAFE NSW
2019
Higher School Certificate -
St John Paul II Catholic College
Schofields/Quakers Hill NSW2019
Skills
- Sales Expertise
- first aid
- Basic preparation and cooking of meals
- Verbal and Written Communication
- Interpersonal skills
- Microsoft experience
- Google drive experience
- Extensive phone and email communication
- Training staff
- Public Interaction
- Housekeeping skills
References
- Richard Sheen (Former Store Manager Kellyville Pets - 0418 979 137
- Emily Dimech (Former Department Manager Kellyville Pets) - 0421022359
- Monique Chidiac (Nannying Family) - 0403 207 754
- Natasha Cully (Terraferma - Chief stew)- 0448 775 476 / Natasha.cully@gmail.com
Timeline
Yacht Stewardess
CHAPMAN,SASSY, AFLIE AND CO, TERRAFERMA,AHOY CLUB
10.2022 - Current
Administrative Assistant and Receptionist
Hills Academy Of Martial Arts
03.2018 - 04.2019
Private Family Nanny
Various Families
06.2017 - Current
Customer Service/ Sales Associate
Kellyville Pets
09.2015 - Current
STCW 95 + -
Superyacht Crew Academy
Retail Services III -
TAFE NSW
Higher School Certificate -
St John Paul II Catholic College
Similar Profiles
Madeline FalkMadeline Falk
Junior Stewardess at M/Y Mischief Stewardess For Ahoy ClubJunior Stewardess at M/Y Mischief Stewardess For Ahoy Club
Calvin GrayCalvin Gray
Landscaper at TerrafermaLandscaper at Terraferma
Stephen GreenbergStephen Greenberg
Foreman at Ships AhoyForeman at Ships Ahoy