Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Michaela Firth

GREENWOOD,WA

Summary

20-year-old who loves reading. Has experience in hospitality and youth ministry. A hard working, fast learning, dedicated team worker. Great at customer interactions and not afraid to initiate conversations. Loves constructive feedback.

Overview

4
4
years of professional experience

Work History

Youth Minister

24:7 Youth Ministry
01.2022 - Current
  • Assisted in creating an online presence through social media channels including Facebook, Instagram and Tik Tok
  • Communicated appropriate information with parents, stakeholders and attendants via email and text message
  • Organised and oversaw events and excursions with the attendants
  • Maintained records of student attendance, progress reports, evaluations, and other pertinent information related to the program’s activities
  • Oversaw budgeting processes related to the ministry’s operational expenses and grant funding requirements
  • Created marketing materials and utilized social media to appeal to many different audiences
  • Learnt to adapt and work under high pressure situations
  • Followed and implemented Work Health Safety and other policies and procedures
  • Pastoral care for attendants of the youth group

Support Worker

Independent Support Worker
01.2023 - 12.2024
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Conducted home visits to assess clients' home environment and provide support.

Waitress

Coffee Club
01.2021 - 12.2021
  • Demonstrated excellent customer service skills while working a fast-paced environment
  • Always maintained a positive attitude towards guests by providing friendly conversation during interactions
  • Performed opening duties such as setting up and restocking supplies
  • Processed cash and credit card transactions
  • Performed closing duties such as counting money and cleaning workstations
  • Continuous communication with customers to ensure a good experience

Education

Bachelor of Psychology -

Curtin University
Perth, Western Australia
12.2027

Skills

  • Pastoral Care
  • Excellent Communication
  • Multitasking
  • Reliability
  • Active Listening
  • Lead Conversation
  • Problem-Solving
  • Strong Leadership
  • Emotional Support
  • Relationship Building

Personal Information

Age: 20

Timeline

Support Worker

Independent Support Worker
01.2023 - 12.2024

Youth Minister

24:7 Youth Ministry
01.2022 - Current

Waitress

Coffee Club
01.2021 - 12.2021

Bachelor of Psychology -

Curtin University

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Michaela Firth