Michaela Keating
Bondi Beach,NSW
Summary
Motivated and ambitious recent graduate possessing experience and growth in customer relations, events, marketing, and sales. With a strong worth ethic and exceptional interpersonal skills, comes the ability and eagerness to quickly master jobs. Highly-motivated individual with the desire to take on new challenges and experiences.
Overview
3
3
years of professional experience
Work History
A La Carte and Event Server
Hempstead Golf & Country Club
Hempstead, NY
05.2023 - 12.2023
- Served A la carte style lunch and dinner to members and their guests
- Prioritized member satisfaction and handled complaints/concerns with professionalism
- Operated POS systems to input orders, split bills, and calculate totals
- Provided drink and dinner service to events of 50-500 people
- Assisted with event setup and breakdown, ensuring timely execution.
Project Employee- All-Star Weekend
NBA
Salt Lake City, UT
02.2023 - 02.2023
- Distributed credentials for NBA executive guests at exclusive events and conferences
- Resolved issues associated with tickets for VIP guests
- Trusted with ensuring the needs of the NBA Commissioner and other VIP's were managed appropriately
- Catered to the needs of event managers and VIP guests retrieving anything they needed.
Marketing and PR Intern
Alison Brod Marketing and Communication
New York City, NY
06.2022 - 12.2022
- Directly assisted account members with PR and Marketing efforts of the Beauty Brands- L'Oréal, Garnier, Rose Inc, and Kérastase
- Created PR mailers for influencers and editors
- Created press clippings via Adobe Photoshop weekly for client coverage
- Collaborated with team members on Beauty and Lifestyle brainstorms for brand campaigns
- Utilized Cision Point and Traackr Software for media analytics and influencer marketing.
Marketing Intern
Governor's Ball Music Festival
Flushing Queens, NY
06.2022 - 06.2022
- Communicated with festival patrons via email and social media regarding ticketing, security and performer issues
- Created content and monitored the Governor's Ball social media accounts on Instagram, Twitter, and Twitch
- Coordinated tickets for influencers as well as their entry and exit options.
Sales & Marketing Intern
Centric Brands
New York City, NY
06.2021 - 08.2021
- Created competitor spreadsheets and price comparisons utilizing Microsoft Excel
- Reviewed and reported Walmart E-commerce Inventory and website errors
- Attended and shadowed client meetings with industry professionals from major retail brands
- Analyzed client's webpages from a consumer's point of view and provided insight and feedback
- Tagged apparel for showrooms and organized sample rooms.
Education
Bachelor of Science - Marketing
University of South Carolina
Columbia, South Carolina12.2022
Skills
- Guest Relations
- Event Setup and Breakdown
- Exceptional customer service
- Social Media Marketing
- Sales Support
- Reliable and punctual
- Adaptability
- Verbal/written communication
- Photoshop
- Microsoft Office 360
Timeline
A La Carte and Event Server
Hempstead Golf & Country Club
05.2023 - 12.2023
Project Employee- All-Star Weekend
NBA
02.2023 - 02.2023
Marketing and PR Intern
Alison Brod Marketing and Communication
06.2022 - 12.2022
Marketing Intern
Governor's Ball Music Festival
06.2022 - 06.2022
Sales & Marketing Intern
Centric Brands
06.2021 - 08.2021
Bachelor of Science - Marketing
University of South Carolina
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