Michaela Kelly

As a court registrar for the Sunshine Magistrates Court. I have supported the magistrates and judicial registrars in the courtroom, making announcements and swearing in witnesses. And operating a range of complex technology, including facilitating the audio recording of cases and using various case management systems and videoconferencing platforms. I have experience Liaising with stakeholders such as police officers, legal representatives and other court users. Ensuring best practise. When I was not performing duties in the courtroom, I was assisting various duties in the registry including assisting a range of stakeholders with their enquiries via telephone, email or at the counter, providing procedural advice to court users and maintaining and updating files, databases and records. This was done primarily through Word, Excel, CMS and court link. I have also, Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances. While doing this I have been self-motivated, with a strong sense of personal responsibility.

• As apart of my role as a childhood educator, sanitized toys and play equipment each day to maintain safety and cleanliness. Engaged with children on individual basis to build positive relationships and promote learning, And assisted in preparation of meals and snacks to provide children with proper nutrition. I Documented behaviour, development and learning of children to enable tracking history and maintain accurate records. I have learned invaluable lessons As a child care educator, How to work under pressure, how to work with vulnerable members of the community, and connecting families with support systems and government funding. As well as engaging in creative endeavours with the children like making murals and art pieces with them and otherwise fostering their creativity. And Consulted with parents to build and maintain positive support networks and support continuing education strategies.

I helped assist the optometrists in procuring OCT scans and patients pressures for diagnosis. I further developed my skills in customer services with more complex needs including helping them chose the correct fit of glasses as-well as suggesting different lens coatings depended on their needs. Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive. I also Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience. Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions. Managed administrative duties with phone reception, appointment scheduling and payment processing.