Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michaela Kemp

Townsville,QLD

Summary

Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, personal care and personal errands.


I have also been a dedicated Customer Service Representative in the hospitality industry. Providing exceptional customer service. Motivated and hard working individual who is keen to learn and picks things up quickly.

Overview

9
9
years of professional experience

Work History

Caregiver

Home Instead
03.2023 - 12.2023
  • Received a certificate from the company for going above and beyond and providing top quality care for my clients.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Provided emotional support to patients and their families during challenging times, such as end of life care. I earned trust and built strong relationships.

Caregiver

Home Instead
04.2018 - 03.2019

Both experiences working with Home Instead were on a 'zero hour contract', worked mainly evenings and weekends.



Hospitality Worker

Sodexo
07.2014 - 03.2019
  • This employment was under a 'zero hour contract'.
  • Assisted with event planning and coordination, contributing to successful functions and satisfied clients.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

Education

No Degree - Level 2 Diploma in Equine Managment

Lackham College
Lackham, England
06.2013

Skills

  • Patient Advocacy
  • Time Management
  • Medication Administration
  • Customer Service
  • Cash Handling
  • Reliable and Responsible
  • Team Player
  • Customer Assistance
  • Respectful and Compassionate
  • Microsoft Word
  • Avid Learner

Timeline

Caregiver

Home Instead
03.2023 - 12.2023

Caregiver

Home Instead
04.2018 - 03.2019

Hospitality Worker

Sodexo
07.2014 - 03.2019

No Degree - Level 2 Diploma in Equine Managment

Lackham College
Michaela Kemp