Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Personal skills and attributes
Personal Qualities
Personal attributes
Timeline
Generic

Michaela Rae

Perth/ Clarkson,WA

Summary

Compassionate Disability Support Worker with over 40 years of experience.

Well-versed in helping individuals living with disabilities.

Knowledgeable about providing daily living support, preparing meals and assisting with personal mobility.

Motivated Aged care and Disability trained in mobility assistance, personal hygiene support and housekeeping.

Monitors medical conditions and works with healthcare providers to optimize care.

Focuses on comfort and emotional support and meets physical needs.

Dedicated Disability Support Worker skilled at managing appointments and administering medication, helping with bathroom and personal care needs and keeping home environments neat and clean.

Good organizational skills with hardworking mentality and caring approach. Background includes successfully managing documentation and daily living support needs for disabled clients. Good organizational skills with a hardworking mentality and caring approach.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Disability Support Worker

Private Provider
Clarkson, WA
12.2021 - Current
  • Provided companionship and emotional support to clients.
  • Assisted with activities of daily living such as bathing, grooming, dressing and toileting.
  • Organised and monitored medication schedules for clients.
  • Encouraged independence by assisting with mobility issues and providing instruction on safety precautions.
  • Responded quickly to emergency situations involving clients.
  • Reported any changes in health or behaviour to family members promptly.
  • Helped with light housekeeping tasks such as laundry, vacuuming, dusting and cleaning bathrooms.
  • Educated families about available resources within the community.
  • Collaborated with family members to ensure that all client needs were met.
  • Ensured a safe environment by monitoring equipment .
  • Coordinated transportation services for medical appointments.
  • Conducted home visits to provide support to clients.
  • Maintained records of client care plans and progress notes.
  • Assisted in developing individualised care plans for clients.
  • Understood and followed oral and written directions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Collaborated with others to discuss new opportunities.
  • Achieved cost-savings by developing functional solutions to problems.

Education

High School Diploma -

Bishop Greer High School
Manchester/ England

Certificate 3 in Disabilities - Education of Individuals With Multiple Disabilities

West Coast Tafe
Perth, WA

Skills

  • Case Management
  • Client Needs Assessment
  • Relationship Building
  • Family Communication
  • Risk Assessments
  • Disability Services
  • Personal Care
  • Individual Support Plans
  • Independent Living Support
  • Incident Reports
  • Progress Documentation
  • Daily Living Requirements
  • Care Documentation
  • Disability Awareness
  • Client Education
  • Client Transportation
  • Grooming support
  • Lifestyle Support
  • Safety Management
  • Documentation And Reporting
  • Appointment management
  • Youth Services
  • Flexible Schedule
  • [Language] Fluency
  • Feeding Assistance
  • Social Skills Development
  • Recordkeeping proficiency
  • Computer Skills
  • Goal setting and planning
  • Long-Term Care
  • Meal Planning
  • Emotional Support
  • Creative Thinking
  • Housekeeping skills
  • Behavior Support Plans
  • Toileting assistance
  • Personal Growth Support
  • Elderly Care
  • Positive Reinforcement
  • Recreational Activities
  • Daily living assistance
  • Mobility support
  • Documentation skills
  • First-aid and CPR
  • Medication schedules
  • Educational Support
  • Health meals and snacks
  • Life Skills Training
  • Client Confidentiality
  • Personal care assistance

Affiliations

  • Devoted Grandmother to 7 wonderful Grandchildren.
  • Mother and Stepmother to 4 fantast adults.
  • Love fishing, camping and mostly being outdoors were possible.
  • love all types of music.
  • Keen to try any new skill or craft including anything from cooking to growing own food.
  • Always willing to continue to educate and experience things that add to my skills and develop my intellect.

Certification

  • A.B.N. holder.
  • Public liability insurance.
  • Certificate 3 in Disability services.
  • First Aid.
  • Ongoing commitment to training relevant with service requirements, i.e. N.D.I.S. training modules.

Personal skills and attributes

  • i am a dedicated support worker with patience and integrity.
  • I work well with families and individuals to provide the best level and type of support .
  • Committed to person centered care and support.
  • Confident problem solver who can remain calm in a challenging situation.
  • Respectful and compassionate.
  • Sense of humour but respectful and appropriate.
  • Problem solver with collaborative approach, i.e. will work with client, families and other support providers to identify and provide best outcomes.

Personal Qualities

compassionate in some capacity to assist others since I left school. I consider myself to be a kind and compassinate person who is committed to helping  people to live happier and more 

Personal attributes

 I have worked in some area of people services since I left school  as I  am the type of person who finds meaning in helping others.  i am dedicated and committed  when supporting others to reach their full potential  and live meaningful lives.

I work well with families and have respect and integrity . I see each person and their needs as an individual and  don't see my employment as just "my job" but as my vocation.

Timeline

Disability Support Worker

Private Provider
12.2021 - Current

High School Diploma -

Bishop Greer High School

Certificate 3 in Disabilities - Education of Individuals With Multiple Disabilities

West Coast Tafe
Michaela Rae