Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Michaela Rofe

Michaela Rofe

Yeppoon,QLD

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Retail Assistant

Rosslyn Bay Fisherman's Market
08.2019 - 03.2021
  • Customer Service – Provide excellent customer service at register
  • Cash Management – Ensure accurate management of all cash sales
  • Assist with restocking as required
  • Assisted with food preparation and packaging
  • Maintained high level of cleanliness around shop
  • Cleaning – Attend to shift cleaning duties including general cleaning, rubbish removal, floor cleaning to meet both Work Place Health and Safety and Food Safety regulations.

Administrator

Vassallo Construction Pty Ltd
04.2020 - 09.2020

Provided effective and efficient administrative services including processing invoices for payment, document management, record keeping, organising employee accommodation and flight bookings, car and equipment hire

  • Operated office equipment associated with position including Skype, Microsoft Office software, photocopier, telephone system
  • Managed own workflow by negotiating priorities for work completion in consideration of needs of other team members
  • Provided information and advice to internal and external clients regarding Project Requirements and Status
  • Attended Site visits as required
  • Involved in preparing Team and Business meetings
  • Managed Office and Inventory control
  • Provided administration support for Payroll/Human Resources, including
  • Processing employee timesheets
  • Preparing employment packs for new employees
  • Staff Inductions

Ticket & Lift Operator

Mount Seymour Resorts Ltd
11.2018 - 06.2019
  • Provided excellent customer service upholding Mount Seymour's Core Values at all times
  • Provided safe and efficient methods when operating the assigned lift station, ensuring that a high standard of service was provided to guests and staff
  • Ensured all operational and safety procedures were followed while operating the lift
  • Maintained lift stations including ramps, lift control, tools and signs
  • Ticket Checker responsibility ensuring all guests and staff held the correct ticket required to utilize Seymour's chair lifts
  • During end of season was involved in managing along with the upkeep of the appropriate standards of camping grounds which involved mowing, removing vegetation from hike routes, rubbish removal and floor cleaning

Utility Worker/Site Administrator

Rolleston Open Cut Mine
10.2017 - 07.2018

Site Administrator

  • Provided effective and efficient administrative services including processing invoices for payment, document management, record keeping, bookings for permanent/non-permanent coal mine workers
  • Operated office equipment associated with position including VAMS, Microsoft Office software, photocopier, telephone system
  • Managed own workflow by negotiating priorities for work completion in consideration of other team members

Housekeeping

  • Ensured all rooms were cleaned to appropriate standard according to Health and Safety Regulations

Bar/Retail

  • Provided excellent customer service while using register, ensuring accurate management of all cash sales and assisting with restocking as required

Cleaning

  • Attended to shift cleaning duties including general cleaning, rubbish removal, floor cleaning to meet Work Place Health and Safety regulations.

Solutions Administration Assistant

IPA Recruitment Central Highlands Regional Council
02.2017 - 04.2017
  • Provided effective and efficient administrative services for the Communities Department including processing invoices for payment, document management, record keeping, bookings for private use of council parks and gardens
  • Operated office equipment associated with position including Skype, Microsoft Office software, photocopier, telephone system
  • Provided information and advice to internal and external clients regarding services provided by the Communities Department
  • Assisted Executive Assistant Communities and other team members as required
  • Processing of electricity accounts for Council's parks and gardens
  • Housing administration assistance

Solutions Organizational Development Support Officer

IPA Recruitment, Central Highlands Regional Council
10.2016 - 02.2017
  • Provided general administration support
  • Administration support and research work for Chief Executive Officer
  • Development of requisitions
  • Extensive administration work for recruitment, including:

- Reviewing applications in preparation for short listing

- Organizing letters of offers, unsuccessful letters and probationary letters

- Preparing employment packs for new employees

- Set up employees into Council's training software e3learning

- Organized gifts and certificates for employees celebrating 5, 10, 15 and 20 years' service (for presentation by Chief Executive Officer)

- Data Entry of employees training records in Council's business process system

  • Provided administration support to Records Department

Sales Assistant/Barista

Gloria Jeans Coffee
08.2013 - 10.2016
  • Customer Service – Provide excellent customer service at register
  • Cash Management – Ensure accurate management of all cash sales
  • Assist with restocking as required
  • Assisted with food and drink preparation
  • Maintained high level of cleanliness around kiosk
  • Cleaning – Attend to shift cleaning duties including general cleaning, rubbish removal, floor cleaning to meet both Work Place Health and Safety and Food Safety regulations.

Education

High School Diploma -

Marist College
Emerald, QLD
12.2014

Skills

  • High standard of customer service focus
  • Strong safety work ethic
  • Ability to work in fast paced environments
  • Flexible and reliable
  • Enjoy working in with teams, but strong ability to complete tasks without supervision
  • Very positive and energetic

Certification

Australian Drivers Licence – QLD Class C – Open (Manual)

Certificate II in Surface Extraction Operations (Standard 11 Course Completion)

Exposure to Open Cut Mining environment

Forklift Licence

RSA Certificate

First Aid & CPR

Timeline

Administrator

Vassallo Construction Pty Ltd
04.2020 - 09.2020

Retail Assistant

Rosslyn Bay Fisherman's Market
08.2019 - 03.2021

Ticket & Lift Operator

Mount Seymour Resorts Ltd
11.2018 - 06.2019

Utility Worker/Site Administrator

Rolleston Open Cut Mine
10.2017 - 07.2018

Solutions Administration Assistant

IPA Recruitment Central Highlands Regional Council
02.2017 - 04.2017

Solutions Organizational Development Support Officer

IPA Recruitment, Central Highlands Regional Council
10.2016 - 02.2017

Sales Assistant/Barista

Gloria Jeans Coffee
08.2013 - 10.2016

High School Diploma -

Marist College

Australian Drivers Licence – QLD Class C – Open (Manual)

Certificate II in Surface Extraction Operations (Standard 11 Course Completion)

Exposure to Open Cut Mining environment

Forklift Licence

RSA Certificate

First Aid & CPR

Michaela Rofe