Michaela Ryan
Vintage Arian
Reservoir,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experienced in ethical industry with over eight years of experience in sustainable practice's.
Excellent reputation for resolving problems and improving customer satisfaction.
Overview
21
21
years of professional experience
Work History
Creator
Vintage Arian
Reservoir, VIC
07.2015 - Current
- Designed and created professional looking E-commerce stores and social media pages.
- Generated multiple daily new posts by monitoring industry news and cultivating sources.
- Prioritized tasks and carefully managed time to consistently meet delivery dates and deadlines.
- Managed project requirements and accomplished objectives by self-monitoring progress and promptly solving issues.
- Built customer data base from scratch and maintained long term customer relationships.
- Daily data entry and website uploads.
- Fulfilling customer orders and daily dispatch
Customer Liaison Officer
Foxtel Television
Moonee Ponds, VIC
06.2008 - 06.2015
- Forged and cultivated productive relationships with community members and potential partners.
- Collaborated with co-workers and management on specific plans of action.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Recommended products to customers, thoroughly explaining details.
- Responded proactively and positively to rapid change.
- Met customer call guidelines for service levels, handle time and productivity.
- Educated customers about billing, payment processing and support policies and procedures.
Manager
White Heather
Melbourne, VIC
04.2002 - 05.2009
- Accomplished multiple tasks within established timeframes.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Conducted monthly inventories of stock.
Education
Diploma - Merchandising And Marketing
RMIT University
Brunswick, VIC11.2000
Skills
- Attention to Detail
- Self-Motivated
- Work Prioritization
- Decision Making
- Relationship Building
- Customer Service
- Name Inventions
- Clear Communication
- Social Media Content Writing
- Data Entry
- Database Maintenance
- Deadline Attainment
Timeline
Creator
Vintage Arian
07.2015 - Current
Customer Liaison Officer
Foxtel Television
06.2008 - 06.2015
Manager
White Heather
04.2002 - 05.2009
Diploma - Merchandising And Marketing
RMIT University
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