Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Michaela Schembri

Truganina,VIC

Summary

Dedicated and hardworking 24-year-old with experience in hospitality, beauty therapy, and warehousing. Known for delivering exceptional service and thriving on learning new skills and challenges. Reliable, motivated, and eager to grow, bringing a positive attitude and quick learning abilities to any workplace. Excel in communication and customer service in hospitality, creating welcoming environments. Beauty therapy experience emphasizes attention to detail and professionalism, while warehousing experience hones ability to work independently and as part of a team effectively. Varied skill set would be a valuable addition to any team.

thank you for considering my application.I would love the opportuinity to discuss how i can contribute to your team in an interview

kind regards michaela schembri

Overview

1
1
Certification

Work History

Hospitality

Commercial hotel
  • Functions, serving food, cleaning glasses tables, setting tables for functions, take orders, handles payment ensures customer satisfaction
  • Delivered exceptional customer service in fast-paced hospitality environment.
  • Managed front desk operations, ensuring efficient guest check-in and check-out processes.
  • Assisted in maintaining cleanliness and organization of dining areas for optimal guest experience.
  • Collaborated with team members to streamline service delivery during peak hours.
  • Handled guest inquiries and resolved complaints promptly to enhance satisfaction levels.
  • Supported inventory management by tracking supplies and restocking as needed.
  • Trained new staff on operational procedures and customer interaction best practices.
  • Implemented feedback mechanisms to gather insights on service improvement opportunities.
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Reduced risks by maintaining clean and organised work environment.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Communicated with customers to promptly resolve complaints and address inquiries.
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Greeted guests with friendly and professional acknowledgment to build rapport.
  • Handled guest complaints professionally, resolving issues quickly to promote positive experiences.
  • Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.
  • Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.

Warehousing

Keep it Kool
  • Pick packing orders selected from deceive
  • Coordinated closely with warehousing teams to ensure smooth transitions between loading docks and vehicles during peak periods.
  • Ensured regulatory compliance in warehousing operations by adhering to safety protocols, proper labeling, and documentation procedures.
  • Optimized data warehousing architecture, ensuring seamless integration of multiple data sources.
  • Optimized data warehousing infrastructure for faster access and better performance.
  • Coordinated effectively with other departments such as logistics and warehousing teams, ensuring timely delivery of finished tires for shipment or storage purposes.
  • Championed lean warehousing principles throughout all aspects of inbound receiving operations to reduce waste and inefficiencies.
  • Collaborated with other department supervisors to ensure smooth coordination between purchasing, warehousing, production, and distribution teams.
  • Championed best practices in data warehousing methodologies, driving consistency across multiple development initiatives.

Beauty Therapy

Relax an Play beauty
  • Sale skills, excellent communication skills, empathy interpersonal skills, creativity and artistic skills, ability to work independently and apart of an team, willingness to learn, leadership, organizational skills, marketing management an promotion, financial management and leadership.
  • Achieved proficiency in various beauty therapy techniques through hands-on training sessions, workshops, and continuous education courses.
  • Assisted with physical therapy sessions under the guidance of certified professionals, facilitating patient progress towards recovery goals.
  • Developed strong rapport with patients from diverse backgrounds, fostering trust and open communication essential for successful therapy outcomes.
  • Coordinated specialized services such as occupational therapy, physical therapy, and speech-language pathology for eligible students.
  • Promoted language development with targeted speech therapy exercises, resulting in improved communication skills among students.
  • Safeguarded quality of care by conducting regular audits of therapy programs, identifying areas for improvement, and implementing corrective measures.
  • Adapted intervention techniques based on client feedback, resulting in improved motivation and participation during therapy sessions.
  • Promoted independence among patients by teaching self-monitoring strategies for improved articulation outside of therapy sessions.
  • Facilitated group therapy sessions, promoting healing through shared experiences and peer support.
  • Enhanced patient comfort during therapy sessions by providing education on treatment modalities and proper use of equipment.
  • Streamlined therapy program processes for increased efficiency and improved patient services.
  • Attended sales meetings to obtain information about business trends and beauty industry developments.
  • Enhanced patient communication skills by providing individualized speech therapy sessions.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Education

Beauty Therpist

Sechi Hair Beauty Academy
Werribee, VIC

Skills

  • Hospitality Industry Trends
  • Hospitality services
  • Hospitality and guest service
  • Hospitality best practices
  • Hospitality standards knowledge
  • Hospitality service expertise
  • Hospitality Industry Insight
  • Understanding of hospitality industry
  • Hospitality experience

Certification

  • beauty thearpy , sechi beauty hair acedmy - 2022

Languages

English

Timeline

Hospitality

Commercial hotel

Warehousing

Keep it Kool

Beauty Therapy

Relax an Play beauty

Beauty Therpist

Sechi Hair Beauty Academy

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Michaela Schembri