MICHAELA WOODMAN
Archerfield
Summary
American citizen living in Brisbane, QLD. Currently studying with Australian Pacific College under Student Visa 500.
Overview
4
4
years of professional experience
Work History
Customer Service
Smiggle
10.2023 - Current
- Receives, checks, and puts away new stock
- Keeps storefront, back rooms, and play areas cleaned and sanitized
- Assists customers with questions over the phone and in-person
- Ensures all customers can find products to suit their needs
- Help to ensure store is meeting weekly KPI goals
- Open and close storefront, and run teams as PIC
- Counts and handles cash regularly and reliably
- Provides exceptional customer service, addressing patron concerns promptly and professionally.
- Enhances store reputation through exceptional customer service and friendly interactions.
Bar Service
O'Brian Group
01.2024 - 11.2024
- Worked at a cash register
- Prepared and served drinks for customers
- Kept serving and bar prep areas cleaned and sanitized
- Assisted customers with questions
- Ensured all customers could find drinks to suit their tastes
- Helped in closing by sanitizing equipment and taps, notifying customers that the bar had closed, helping inebriated customers find safe transport home, and prepping for the next night
Night Manager
Beezers Gourmet Sandwich Shop
09.2021 - 08.2023
- Led teams of 7-10 during rush hours, ensured all customers were served in a welcoming and timely manner
- Helped to organize rosters and sick covers
- Sliced and prepared deli meats for sandwiches
- Cooked food and prepared it for pick up or delivery
- Kept storefront, back rooms, and food prep properly cleaned and sanitized areas according to COVID-19 recommendations
- Closed storefront nightly: closed till, ensured cash was correct, divided tips among workers, locked up, ensured storefront was presentable for next morning
Cashier/Customer Service
Delhaize America Food Lion
04.2021 - 08.2021
- Worked at a cash register daily
- Sorted, carried, and stored merchandise throughout the store
- Restocked merchandise
- Kept storefront sanitary and organized
- Properly cleaned and sanitized areas according to COVID-19 recommendations
- Helped to close storefront nightly
Arcade Attendant
Stars and Strikes
01.2021 - 04.2021
- Helped customers choose and purchase appropriate game packages and products
- Sorted, carried, and restocked merchandise
- Kept redemption areas, games, and attractions organized and clean according to COVID-19 recommendations
- Ran required machinery for attractions
Cashier/Customer Service
Pizza Hut
09.2021 - 01.2021
- Helped customers choose and purchase merchandise
- Worked cash register
- Sorted, carried, and restocked merchandise
- Cooked food and prepared it for pick up or delivery
- Kept storefront, back rooms, and food prep areas sanitary and organized according to COVID-19 recommendations
Education
FRESHMAN YEAR - theatre arts with a concentration in design
UNIVERSITY OF SOUTH CAROLINA
Diploma of Travel And Tourism -
Australian Pacific College
Brisbane01-2026
Skills
- Social Interaction
- Time Management
- Cleaning Experience
- Customer Service and communication skills
- Experience with children/childcare
- Theatre Arts
Personal Information
Visa Status: Working Holiday Visa
Certifications And Awards
- RSA CERTIFICATE, GALAXY TRAINING AUSTRALIA, SITHFAB021 - Provide Responsible Service of Alcohol
- PRESIDENT'S LIST, UNIVERSITY OF SOUTH CAROLINA, 2023, Highest level of award for academic excellence awarded at the University of South Carolina.
Timeline
Bar Service
O'Brian Group
01.2024 - 11.2024
Customer Service
Smiggle
10.2023 - Current
Night Manager
Beezers Gourmet Sandwich Shop
09.2021 - 08.2023
Cashier/Customer Service
Pizza Hut
09.2021 - 01.2021
Cashier/Customer Service
Delhaize America Food Lion
04.2021 - 08.2021
Arcade Attendant
Stars and Strikes
01.2021 - 04.2021
FRESHMAN YEAR - theatre arts with a concentration in design
UNIVERSITY OF SOUTH CAROLINA
Diploma of Travel And Tourism -
Australian Pacific College
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