Summary
Overview
Work History
Education
Skills
Awards
References
Accomplishments
Timeline
Generic

Michael John Ridings

Yeppoon,QLD

Summary

Highly driven, motivated and enthusiastic professional, with a keen interest in safety & risk management, education and training.

Over 3 years experience in small business management, identifying and implementing risk management systems and policies, performing all levels of administrative tasks, managing & training staff.

Over 8 years experience with the New South Wales Police Force, reaching the rank of Senior Constable, with proven communication, leadership, training, management and technical skills.

Over 5 years experience in emergency response and operations to critical high risk incidents as a fully qualified primary Police Rescue Operator within the New South Wales Police Rescue Squad.

Over 8 years experience within the earthmoving, mining and construction industry as a dual-qualified Industrial Plant & Heavy Vehicle mechanic, foreman, manager and operator. Diligent self-starter and improver, a positive personality, strong work ethic and dedication to achieving organisational goals. Fluently able to communicate with a variety of people on multiple levels, through a range of styles and formats, and able to tailor the communication to the specific audience. Driven to manage the planning and prevention of potential risks and threats to business striving towards the goal of safe and productive management during the execution of disaster and threat recovery. Continual interest and upkeep of skills and experience in the earthmoving industry through working within my parents family business in a technical role and as an operator.

Overview

25
25
years of professional experience

Work History

Production Operator and Trainer Assessor

Coal
Central Queensland, QLD
04.2022 - Current
  • Performed regular inspections of production machinery to ensure optimal performance.
  • Followed detailed instructions for operating complex mining equipment in a safe manner.
  • Identified and resolved operational issues with the assistance of maintenance personnel.
  • Collaborated with team members to increase efficiency and productivity within the mine site.
  • Participated in continuous improvement initiatives to reduce waste and improve product quality.
  • Assisted in training new employees on proper machine operation techniques and safety protocols.
  • Communicated effectively with supervisors regarding work progress, challenges, and any potential safety concerns.
  • Reviewed job specifications to properly set up machines.
  • Attended regular training sessions to increase machine operating skills.
  • Setup and adjusted various machines for daily operations.
  • Completed written reports of problems and necessary repairs to forward to management and maintenance personnel.
  • Conducted assessments and provided feedback to learners on their performance.
  • Assisted with the preparation of lesson plans, course material and handouts.
  • Monitored learner progress through observation, assessment tools and one-on-one meetings.
  • Prepared documentation for qualifications frameworks including unit standards, competency profiles.

New South Wales Demonstrator Trainer

Komatsu Australia
Fairfield, NSW
01.2020 - 03.2022
  • Facilitate and deliver operator training to both non accredited and nationally accredited level to external customers
  • Managing staff, on boarding, risk management
  • Rostering and allocation of jobs for staff
  • Demonstrated product features and benefits to potential customers.
  • Explained technical aspects of products to customers in a clear and concise manner.
  • Developed marketing strategies for product demonstrations.
  • Provided customer service and answered customer questions about the products being demonstrated.
  • Advertised products through social media platforms such as Facebook, Twitter, Instagram.
  • Researched competitive products in order to highlight advantages of the featured items during demonstrations.
  • Provided comprehensive training sessions on how to properly set up, operate, and maintain demo equipment.
  • Followed up with customers after each demonstration to ensure satisfaction with the experience.
  • Comfortably spoke to large groups of people regarding product.
  • Performed administrative tasks such as filing paperwork and updating databases associated with product demos.
  • Maintained professionality and efficiency while working closely with leadership.
  • Designed and developed training materials for new employees in the organisation.
  • Documented all training activities including attendance records, feedback forms, surveys.

Manager

Brisbane Water Limousines
Empire Bay, NSW
10.2016 - 01.2020
  • Overseeing and management of the day to day running of business and ensuring that the business brand remains resilient to possible threats during operation
  • Managing staff, on boarding, risk management
  • Rostering and allocation of jobs for staff members
  • Guiding, directing, training and motivating staff members
  • Performing customer relations including obtaining feedback on staff and service
  • Establishing business promotions and sales including advertising and media
  • Administration duties including data entry and scheduling etc
  • Keeping of accounts
  • Creating, monitoring and controlling maintenance scheduling for fleet vehicles
  • Creation of fleet management system Ensuring vehicles are compliant under their relevant legislative requirements
  • Extensive experience in ensuring customer satisfaction through a passenger transport operation
  • Creation and implementation of a full company specific WHS Management Policy and safety / risk management system
  • Creation of multiple policies applicable to the company and ensuring compliance and company / business growth and future development
  • Undertaking and managing external audits where the business must maintain a standard at all times
  • Communicating with external organisations including Government bodies whom the company interact with and work with on a daily basis
  • Communication on multiple levels based on the recipient
  • Problem solving and decision making
  • Ability to manage situations where unexpected changes such as delays and changes to allocations are required to be made with minimal notice and thinking ‘on the fly’ is essential
  • Managing fatigue of staff through flexible rostering
  • Training and coaching of new staff
  • Creation and delivering of training packages specific to the company
  • Ensuring staff have the required training to execute their job with no hesitation
  • Record keeping, data entry and data analysis
  • Daily interaction with computers and various programs including but not limited to scheduling, XERO accounting, online banking, MS word and MS excel.

Police Officer

NSW Police Force
Bathurst/Lithgow, NSW
01.2008 - 10.2016
  • General Duties Policing, Highway Patrol Policing, Police Rescue Duties
  • Extensive experience working within a large organisation where high risk and high stress situations a regular, and the ability to work through outcomes to complete these incidents in a safe and productive manner
  • Developing, Building and working as teams within the workplace
  • Single officer operation at small remote ‘out station’ locations
  • Resolving conflicts and negotiating with others both externally and internally
  • Criminal and Accident investigation
  • Making decisions and solving problems using my initiative
  • Establishing and Maintaining Interpersonal relationships Communicating with Supervisors, Peers or Subordinates
  • Communicating with persons outside of the organisation both in a customer service/public relations role and in a professional role when representing the NSW Police in an official capacity as a supervisor or representative role such as Council or Committee meetings
  • Working directly with the general public
  • Attend serious motor vehicle accidents, critical incidents & perform extrication / recovery
  • Traffic enforcement duties including executing speed enforcement as a trained Highway Patrol Operator using specific devices such as the Silver Eagle II Radar and Pro Laser III Lidar in which I received specific training for and was qualified to use
  • Office and administrative duties including interacting and using computers on a daily basis and continual retraining of new computer systems and programs through career progression and updates
  • Training and teaching of other new staff in the Highway Patrol role and Police Rescue Operator role
  • 2015 – Acting Highway Patrol Sergeant (relieving) position
  • Responsible for rostering and scheduling tasking allocations of 20 + staff
  • Funding allocations for high budget taskings and operations
  • Immediate supervision of staff in local Highway Patrol Office
  • Monitoring and controlling the maintenance and repair scheduling for vehicles and equipment
  • This included regular testing of equipment to ensure compliance and readiness
  • Complaint management, negotiation and disciplinary action of staff that were under my supervision
  • Extended periods of working unsupervised and responsible for time management and prioritising of tasks
  • Identifying tasks that needed to be actioned without the input of others
  • Providing information and guidance to others to motivate them
  • Always seen as a ‘go-to’ person for information and assistance for those during training and / or up-skilling into the roles that I was competent in
  • Sourcing and extracting information to assist in completing tasks
  • Analysing data and statistics to develop strategies
  • Working within strict guidelines and legislation to ensure compliance
  • Extensive knowledge of laws and legislations in particular criminal, traffic, law enforcement and emergency procedures.
  • Conducted traffic stops in accordance with departmental protocol.
  • Investigated suspicious persons or activities to determine if criminal activity was present.
  • Developed positive relationships with members of the community through proactive interactions.
  • Gathered evidence, interviewed victims and questioned suspects to conduct thorough criminal investigations.
  • Operated mobile data terminals from patrol vehicles to obtain criminal records on-scene.
  • Performed CPR and other rescue techniques on individuals in medical emergencies.
  • Issued traffic infringements and wrote incident reports according to standard operating procedures.

Workshop Manager / Foreman / Operator

Little Aussie Digger Co.
Bathurst, NSW
12.2002 - 12.2007
  • Overseeing the day to day running of small workshop and field service vehicles
  • Extensive experience in the operation of earthmoving equipment and heavy vehicles, in civil, rail, general construction and mining environments
  • Supervision and allocation of duties to other staff members
  • Communicating on various levels both internally and externally
  • Monitoring, budgeting and controlling of stock and servicing requirements when needed
  • Diagnosing & Repairing on civil earthmoving, construction and mining equipment and road registered heavy vehicles
  • Establishing and monitoring maintenance schedules for a variety of heavy and light vehicles and equipment
  • Ensuring that the information collected was recorded and stored correctly for data analysis and compliance requirements
  • Organising, Planning and Prioritising work
  • Evaluating information to ensure vehicles and equipment were compliant to standards applicable to the tasks they were performing
  • Allocation and Coordinating the taskings for staff including operators, drivers and mechanics
  • Provide consultation and advise to staff members where required
  • Outsourced as a contracted field service technician to various mine sites for extended contracts, including North Parkes Mine
  • Parkes NSW & Cadia Mine, Orange NSW.

Field Service & Workshop Plant Mechanic

Gough & Gilmour
Dubbo, NSW
02.2002 - 12.2002
  • Dealership specific exposure to the Caterpillar brand equipment
  • Diagnosing & Repairing on civil earthmoving, construction, mining, agricultural equipment and road registered heavy vehicles
  • Scheduled servicing on civil earthmoving, construction, mining, agricultural equipment and road registered heavy vehicles
  • Field service technician based from Dubbo, NSW travelling to remote areas of the Central West and Far North West
  • Field Service at various mining sites within Australia
  • Caterpillar Brand Specific training.

Apprentice Plant Mechanic

Komatsu Australia
Fairfield, NSW
01.1999 - 02.2002
  • Dealership specific exposure to the Komatsu brand equipment
  • Diagnosing & Repairing on civil earthmoving, construction and mining equipment
  • Scheduled servicing on civil earthmoving, construction and mining equipment
  • Field service technician within the Sydney metro and regional areas
  • Posting to mining sites both within Australia and overseas
  • Completed apprenticeship 11 months early through strong work ethic and knowledge acquired, and additional time worked within the normal period
  • Completed required TAFE at the credit level finishing 2nd in the overall course
  • Attended World Skills Apprentice competition finishing 2nd at regional level
  • Komatsu Brand Specific training.

Education

Certificate IV in Training and Assessment (TAE 40116) -

HBA Learning Centre
01.2020

Advanced Diploma of Public Safety (Emergency Management) -

College for Law, Education & Training
01.2019

Advanced Diploma of Government (Investigations) -

College for Law, Education & Training
01.2019

Diploma of Security and Risk Management -

College for Law, Education & Training
01.2019

Diploma of Work Health & Safety -

College for Law, Education & Training
01.2019

Diploma of Government -

College for Law, Education & Training
01.2019

Diploma of Leadership & Management -

College for Law, Education & Training
01.2019

Diploma of Business -

College for Law, Education & Training
01.2019

Diploma of Business Administration -

College for Law, Education & Training
01.2019

Certificate IV in Training and Assessment -

PVET Institute
01.2017

Certificate IV in Transport & Logistics (Road Transport – Car Driving Instruction) -

PVET Institute
01.2016

Associate Degree in Policing Practice -

Charles Sturt University
01.2008

Certificate III in Automotive Heavy Vehicle – Road Transport Mechanic -

Western Sydney Institute of TAFE
01.2002

Certificate III in Automotive Heavy Vehicle – Earthmoving & Industrial -

Western Sydney Institute of TAFE

Higher School Certificate -

St Stanislaus College

Skills

  • Current Qld issued Class MC Drivers Licence
  • Current Qld issued Boat & PWC Licence
  • VOC and extensive experience operating a variety of earthmoving equipment both mining and civil
  • Current Qld issued High Risk Work Certification Class LF, CN
  • Construction White Card

Awards

NSW Police Force Unit Citation, 2012, For professionalism and dedication to service within the Bathurst Police Rescue Squad.

References

  • Sergeant Glen CRAWFORD, Sergeant of Police, NSW Police, Blue Mountains LAC, 0421 333 904
  • Matthew TOSOLINI, Technical Capability Manager, Central, Southern & NZ, Komatsu Australia, 0408 884 222
  • Mrs Kristin READ, Personal Referee, 0427 611 829

Accomplishments

  • NSW Police Rescue Operators Course
  • Urban Search & Rescue Course (NSW Fire & Rescue)
  • SWIFT water Rescue Awareness Course
  • SWIFT water Rescue Technician One Course
  • NSW Police Certificate of Authority to Operate Breath Analysing Instruments
  • NSW Police Highway Patrol Education Course
  • Dragar Drug Analysis Operators Course
  • Certificate in downloading and analysing Heavy Vehicle ECM data
  • NSW Police Four Wheel Drive certified drivers course
  • NSW Police Silver Certified Drivers course

Timeline

Production Operator and Trainer Assessor

Coal
04.2022 - Current

New South Wales Demonstrator Trainer

Komatsu Australia
01.2020 - 03.2022

Manager

Brisbane Water Limousines
10.2016 - 01.2020

Police Officer

NSW Police Force
01.2008 - 10.2016

Workshop Manager / Foreman / Operator

Little Aussie Digger Co.
12.2002 - 12.2007

Field Service & Workshop Plant Mechanic

Gough & Gilmour
02.2002 - 12.2002

Apprentice Plant Mechanic

Komatsu Australia
01.1999 - 02.2002

Certificate IV in Training and Assessment (TAE 40116) -

HBA Learning Centre

Advanced Diploma of Public Safety (Emergency Management) -

College for Law, Education & Training

Advanced Diploma of Government (Investigations) -

College for Law, Education & Training

Diploma of Security and Risk Management -

College for Law, Education & Training

Diploma of Work Health & Safety -

College for Law, Education & Training

Diploma of Government -

College for Law, Education & Training

Diploma of Leadership & Management -

College for Law, Education & Training

Diploma of Business -

College for Law, Education & Training

Diploma of Business Administration -

College for Law, Education & Training

Certificate IV in Training and Assessment -

PVET Institute

Certificate IV in Transport & Logistics (Road Transport – Car Driving Instruction) -

PVET Institute

Associate Degree in Policing Practice -

Charles Sturt University

Certificate III in Automotive Heavy Vehicle – Road Transport Mechanic -

Western Sydney Institute of TAFE

Certificate III in Automotive Heavy Vehicle – Earthmoving & Industrial -

Western Sydney Institute of TAFE

Higher School Certificate -

St Stanislaus College

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Michael John Ridings