MICHAELLA HODGES
Ropes Crossing,NSW
Summary
Dynamic professional with a proven track record in fast-paced environments, excelling at McDonald’s by enhancing operational efficiency and driving customer satisfaction. Demonstrates strong time management and multitasking abilities, ensuring high standards of cleanliness and service accuracy. Skilled in product promotion and revenue generation through effective communication and customer engagement. Committed to fostering store loyalty through exceptional support and knowledgeable assistance.
Overview
3
3
years of professional experience
Work History
Fast Food Worker
McDonalds
Plumpton, NSW
10.2023 - Current
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
- Operated cash register to process customer payments accurately and efficiently.
- Restocked supplies such as napkins, condiments for the convenience of customers.
Customer Service & Online
Woolworthes Group
Plumpton
06.2021 - Current
- Prioritized and organized tasks to efficiently accomplish service goals.
- Did both online and customer service positions
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
- Maintained cleanliness of work area, equipment and supplies used in picking process.
- Labeled packages accurately with destination addresses for shipping purposes.
Education
High School Graduate Certificate -
BLACKTOWN GIRLS HIGH SCHOOL
01.2023
Skills
- Time management
- Multitasking skills
- Working under pressure
- Quick learner
- Communication skills
- Ability to work independently and as part of a team
- Late-night shift availability
- Full availability, including weekends
- Delivers exceptional customer service
- Reliable and punctual
Timeline
Fast Food Worker
McDonalds
10.2023 - Current
Customer Service & Online
Woolworthes Group
06.2021 - Current
High School Graduate Certificate -
BLACKTOWN GIRLS HIGH SCHOOL
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